Kylee Cha
Beaverton
Summary
Sales/Procurement professional experienced in ERP systems, order entry, and documentation and reporting through sales histories, and material forecasts in order to meet customer needs and timelines; ensuring that orders are followed through from start to finish to refrain from causing project delays. Detail-oriented individual who can adapt to changing technologies and procedures with the ability to handle multiple tasks effectively and efficiently while also maintaining and upholding a team mindset.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
SemiTorr Group, LLC
05.2022 - Current
- Determined needs, delivered solutions, and overcame objections in order to meet customer timelines.
- Set up new accounts, established customer credit and set up payment methods.
- Build strong relationships with suppliers and clients, keeping them up to date with current market and the changes to the supply chain in order to ensure that customers timelines would be maintained.
- Work closely with the assigned accounts as a means of being able to forecast material needed for ongoing and future projects.
- Daily use of ERP systems (Prophet 21, Epicor, Oracle, etc.) in order to maintain and organize customer accounts and orders.
- Monitored service after sale and implemented quick and effective problem resolutions when meeting the customers timeline was not attainable.
Visual Merchandising Assistant
Nike
01.2022 - 05.2022
- Provided input on merchandise assortment decisions based on current trends.
- Helped to identify opportunities for improvement within visual merchandising and implemented those changes throughout the store.
- Drove customer engagement through thoughtful use of signage and informational materials, clearly communicating product features and benefits.
- Conducted daily store walkthroughs to ensure compliance with visual merchandising standards, making necessary adjustments as needed for a cohesive aesthetic.
- Trained other employees in effective display techniques, resulting in consistent brand presentation across the store as a means of setting an expectation everyone could uphold.
Back of House Team Member
Nike
10.2021 - 01.2022
- Helped maintain a clean and organized work area through diligent daily cleaning and organizing tasks.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Understood the in and out flows of product in order to keep up with the most current initiatives while also being sure that old material was leaving the store in a timely manner.
- Assisted in inventory management, regularly checking stock levels and replenishing the material on the floor when low.
Production Line Assembler
Shimadzu Corporation
05.2021 - 09.2021
- Upheld routine by prioritizing and scheduling tasks in order to meet daily goals.
- Demonstrated adaptability by quickly learning new techniques and technologies introduced into the production process.
- Collaborated effectively with team members to ensure smooth workflow and efficiency.
Bakery Team Lead
Crumbl Cookies
06.2020 - 05.2021
- Optimized staffing schedules to ensure adequate coverage during peak hours.
- Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
- Monitored inventory levels in order to identify what ingredients needed to be ordered.
Server
OSU Dining Services, Cascadia Cafe and Market
10.2019 - 03.2020
- Promoted a welcoming atmosphere by greeting customers in a friendly manner.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively in order to get through all necessary responsibilities during busy hours.
- Demonstrated multitasking skills by managing POS systems, making coffee, and fulfilling food orders.
Sales Associate
Nike
05.2019 - 09.2019
- Organize racks and shelves as a means of maintaining visual standards.
- Efficiency in using POS systems to complete purchases while also understanding cash handling processes, exchanges, refunds, and returns.
- Showed adaptability by working in varies areas as needed, including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers using product knowledge and customer service skills in order to answer questions and fulfill requests.
Student Equipment Manager
BYU Baseball
08.2017 - 04.2019
- Performed laundry duties for the entire team after both practices and games.
- Displayed organizational skills when ensuring that each player had the necessary equipment before practices and games.
- Maintained a cleaned or organized facility to ensure efficiency.
- Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
Sales Associate
Famous Footwear
01.2016 - 01.2017
- Displayed organizational skills by keeping the store clean and maintained for easy shopping.
- Handle cash transactions, POS systems, returns and exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted customers with questions about sizing, quality, and merchandise care.
Education
Bachelor of Arts - Cultural Anthropology
Oregon State University
Corvallis, OR05-2026
Bachelor of Arts - Cultural Anthropology
Brigham Young University
Provo, UT 09-2017
High School Diploma -
North Marion High School
Aurora, OR 06-2017
Skills
- Customer service
- Attention to detail
- Product knowledge
- Adept multi-tasker
- Email and phone etiquette
- Analytical thinking
- Organized and efficient
- Data entry
- Order management
- ERP proficiency
- Problem solving
Awards
Presidents scholarship, Multicultural Student Services Scholarship, High school honor roll recipient, High school National Honors Society member
Timeline
Inside Sales Representative
SemiTorr Group, LLC
05.2022 - Current
Visual Merchandising Assistant
Nike
01.2022 - 05.2022
Back of House Team Member
Nike
10.2021 - 01.2022
Production Line Assembler
Shimadzu Corporation
05.2021 - 09.2021
Bakery Team Lead
Crumbl Cookies
06.2020 - 05.2021
Server
OSU Dining Services, Cascadia Cafe and Market
10.2019 - 03.2020
Sales Associate
Nike
05.2019 - 09.2019
Student Equipment Manager
BYU Baseball
08.2017 - 04.2019
Sales Associate
Famous Footwear
01.2016 - 01.2017
Bachelor of Arts - Cultural Anthropology
Oregon State University
Bachelor of Arts - Cultural Anthropology
Brigham Young University
High School Diploma -
North Marion High School
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