Kylee Chalk
Layton,Utah
Summary
Goal-oriented professional dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
10
10
years of professional experience
Work History
Associate Director of Financial Aid
Neumont College of Computer Science
10.2015 - Current
- Ensured compliance with federal and state regulations through routine audits and policy updates.
- Developed comprehensive training programs to enhance staff knowledge and performance in the financial aid department.
- Increased awareness of available scholarships and grants by developing targeted marketing campaigns aimed at prospective students and their families.
- Increased student satisfaction with financial aid services by providing personalized guidance and support.
- Streamlined financial aid processes by implementing efficient software solutions and workflow improvements.
Financial Aid Coordinator
National Institute of Medical Aesthetics
11.2013 - 10.2015
- Enhanced student satisfaction by providing prompt and accurate responses to inquiries regarding financial aid options.
- Assisted students in completing complex financial aid forms, reducing errors and increasing successful applications.
- Provided support to students facing financial difficulties by creating individualized payment plans that met both institutional needs and student capabilities.
- Conducted regular audits of financial aid files, identifying discrepancies early on before they escalated into larger issues during annual reviews from external entities such as the Department of Education or auditors from private certification organizations.
Education
Bachelor of Arts - Communication Studies
Weber State University
Ogden, UT04.2012
Skills
- Microsoft Office
- Time Management
- Communication
- Team Collaboration
- Active Listening
- Professionalism
- Attention to Detail
- Analytical Thinking
- Organizational Skills
- Reliability
- Relationship Building
Timeline
Associate Director of Financial Aid
Neumont College of Computer Science
10.2015 - Current
Financial Aid Coordinator
National Institute of Medical Aesthetics
11.2013 - 10.2015
Bachelor of Arts - Communication Studies
Weber State University
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