Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 1.5 years of hands-on experience in administrative roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Coconut Cove
Centerville, Utah
10.2023 - Current
Greeted visitors and provided them with assistance.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Scheduled appointments for clients, customers, and other visitors.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Provided excellent customer service at all times while interacting with both internal and external customers.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Handled customer inquiries and complaints, providing timely and appropriate solutions.
Scheduled and confirmed appointments.
Coordinated meeting room bookings and arranged catering for meetings and events.
Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Processed payments and updated accounts to reflect balance changes.
Server
Covington
Farmington, UT
08.2022 - 09.2023
Monitored dining room for cleanliness and proper set-up at all times.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Ensured that each guest was served courteously, quickly, and efficiently.
Took orders from customers accurately and in a timely manner.
Followed health safety guidelines when preparing and serving food products.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Cleaned tables and chairs to prepare dining area for next customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.