Kylee Duggar
Oak Harbor,WA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
3
3
years of professional experience
Work History
Human Resources Assistant
Technical services
01.2023 - 01.2024
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
- Responded to employee inquiries regarding benefits and other HR topics.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Developed and maintained HR policies and procedures.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Conducted exit interviews with terminated employees.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Organized new employee orientation schedules for new hires.
- Created job descriptions on boards for vacant jobs.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated leadership skills in managing projects from concept to completion.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
Administrative Assistant
Seminole Electric
08.2022 - 09.2022
- Time sheets Assistance rolls
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Established administrative work procedures to track staff's daily tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Waitress
Daltons sports grill
03.2021 - 09.2022
- Handled a high volume of customers regularly Kept the restaurant clean and sanitary Checked on customers frequently
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Sales Representative
Chocolate shoe boutique
03.2021 - 08.2022
- Supervised floor sales
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Trained and mentored new sales representatives.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Clay High School
Green Cove Springs, FL05.2021
Associate of Science -
St Johns River State College
Skills
- Administrative Experience
- QuickBooks
- Microsoft Outlook
- Bookkeeping
- Office Management (2 years)
- Accounting
- Accounts Payable
- Event Planning
- Microsoft Powerpoint (6 years)
- Multi-line Phone Systems (3 years)
- Employee Orientation (3 years)
- Microsoft Excel (4 years)
- Front Desk
- Typing (6 years)
- Research
- Microsoft Word (4 years)
- Order Entry
- Sales
- Fundraising
- Payroll
- Human Resources
- Data Entry
- Tax Experience
- Resume Screening
- Management Scheduling and Time Records
- Communication Management
- Explanation of Benefits
- Termination Procedures
- Maintaining files
- Record preparation
- Reporting Requirements
- Administrative Skills
- Computer Literacy
- High social awareness
- Human Resources Standards
- Conflict Management
- Staff education and training
- Payroll Processing
- Disciplining Employees
- New Employee Orientation
- Personnel Reports Preparation
- Recruitment Oversight
- Unemployment Claims
- Office Administration
- Labor law knowledge
- Onboarding Coordination
- Talent Recruitment
- ADP Workforce Now
- HR software proficiency
- Employee Data Record Keeping
Timeline
Human Resources Assistant
Technical services
01.2023 - 01.2024
Administrative Assistant
Seminole Electric
08.2022 - 09.2022
Waitress
Daltons sports grill
03.2021 - 09.2022
Sales Representative
Chocolate shoe boutique
03.2021 - 08.2022
High School Diploma -
Clay High School
Associate of Science -
St Johns River State College
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