KYLEE ELLIS
Roseburg,OR
Summary
Hardworking and dependable hospitality professional with experience in restaurant service, hotel operations, food preparation, and team leadership. Proven ability to work effectively in fast-paced environments, multitask, and remain calm under pressure. Self-motivated and proactive, with a strong work ethic and a commitment to providing excellent customer service. Skilled at identifying tasks that need to be completed, supporting team members, and taking initiative to ensure smooth daily operations. Eager to bring a positive attitude, strong teamwork, and dedication to a new opportunity.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Restaurant Hostess
Seven Feathers Casino & Resort
Canyonville, OR
12.2025 - Current
- Greeted and seated guests, ensuring a welcoming environment.
- Managed reservation system to optimize seating arrangements.
- Coordinated with kitchen and wait staff for seamless service delivery.
- Handled guest inquiries and resolved concerns promptly.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Prep Cook
The Even Hotel
Eugene, OR
02.2023 - 10.2024
- Prepared and cooked daily breakfast items including eggs, bacon, sausage, waffles, potatoes, and other menu items.
- Maintained a clean, organized, and sanitary kitchen while following food safety and sanitation standards.
- Prepared ingredients, monitored food quality, and ensured meals were fresh and properly presented.
- Managed multiple cooking tasks efficiently during busy breakfast hours.
- Properly stored food and maintained inventory of kitchen supplies.
- Worked closely with hotel staff to provide friendly, efficient service and a positive guest experience.
- Followed recipes, portion guidelines, and hotel standards to ensure consistent food quality.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Expedited food preparation for timely service by closely following chef's instructions and prioritizing tasks.
Shift Manager
12.2017 - 01.2024
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- mentored team members on efficient workflow processes and customer service excellence.
- Trained and coached new employees on company procedures,food safety, customer service, and workplace expectations
- Streamlined inventory management practices, optimizing stock levels and reducing waste.
- Managed multiple tasks in a fast-paced environment while maintaining accuracy, cleanliness, and quality standards.
- Handled cash, registers, deposits, and cash reconciliation while maintaining accuracy and security.
- Resolved customer concerns professionally and worked to ensure a positive guest experience.
- Delegated tasks and coordinated team members to keep shifts running smoothly and efficiently.
Education
High School Diploma -
Roseburg High School
Roseburg, OR06.2018
Skills
- Hard-working & dependable
- Communication
- Works well under pressure
- Multitasking
- Problem solving
- Strong customer service
- Strong work ethic
- Team player
- Fast learner
Certification
CPR
Timeline
Restaurant Hostess
Seven Feathers Casino & Resort
12.2025 - Current
Prep Cook
The Even Hotel
02.2023 - 10.2024
Shift Manager
12.2017 - 01.2024
High School Diploma -
Roseburg High School