Summary
Overview
Work History
Education
Skills
Timeline
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Kylee Emory

Stockton,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Coach

Gymstars
06.2021 - Current
  • Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
  • Coordinated community outreach initiatives involving team members in various volunteer events or charity functions.
  • Customer Service for all special events, recitals, kids play nights.
  • Tumbling coach for kids ages 4-12 months, developed my own lesson plan.

Store Manager

Starbucks
06.2020 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Community Champion, Manager of the quarter and host for Coffee with the Cops.

Bartender

Waterfront Grill
05.2023 - 11.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Solo bartender for all banquet hall live music performances.

Solutions Specialist

Verizon Wireless
04.2014 - 06.2021
  • Recommended new products and services to customers.
  • Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Consistently met or exceeded performance targets set by management regarding completed repairs within specified timeframes.
  • Enhanced relationships with local partners through effective communication and collaboration on joint initiatives.
  • Developed a successful volunteer recruitment strategy, resulting in increased participation in community programs.

Assistant Store Manager

Chuck E Cheese
04.2004 - 05.2014
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Introduced Community efforts by bringing Chuck E to local schools and events, as well as Fundraising for all schools.

Education

High School Diploma -

A.A. Stagg Sr. High
Stockton, CA
05.2007

Skills

  • Talent Recruitment
  • Training exercises
  • Workforce Management
  • Performance Evaluations
  • Customer Relationship Management (CRM)
  • Verbal and written communication
  • Complex Problem-Solving
  • Sales Techniques
  • Time Management
  • Team Leadership
  • Customer Service

Timeline

Bartender

Waterfront Grill
05.2023 - 11.2023

Coach

Gymstars
06.2021 - Current

Store Manager

Starbucks
06.2020 - Current

Solutions Specialist

Verizon Wireless
04.2014 - 06.2021

Assistant Store Manager

Chuck E Cheese
04.2004 - 05.2014

High School Diploma -

A.A. Stagg Sr. High

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Kylee Emory