Rose Young

• Transported merchandise to sales floor and restocked shelves, racks and bins.
• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Greeted, serviced, and thanked all customers.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
• Updated signage and price tags to reflect current sales.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Boosted sales performance through effective merchandising strategies and visually appealing displays.
• Used pallet jacks to move and position merchandise.
• Updated pricing and signage to complete product displays and educate customers.
• Created attractive displays to promote items.
• Inspected merchandise for quality and arranged proper display location on floor.
• Verified products appeared at correct locations in proper quantities.
• Organized store merchandise racks by size, style, and color.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Monitored and replenished display inventory and restructured according to available stock.

• Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
• Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
• Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
• Greeted and interacted with over customers to assist in selecting and locating merchandise.
• Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
• Displayed and organized products in store to help customers locate products easily.
• Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
• Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
• Operated cash register to complete cash, check and credit card transactions.
• Maintained loss prevention standards by monitoring and observing customers on sales floor.
• Maintained an up-to-date understanding of company policies related to pricing adjustments or markdowns so as not to misinform customers during their decision-making process.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Managed efficient cash register operations.
• Developed strong rapport with customers and created positive impression of business.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Listened to customer needs and desires to identify and recommend optimal products.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.

• Ensured any new dogs that came in were monitored for fecal matter to make sure they don’t have any diseases.
• Monitor dogs for any aggressive behavior to ensure it doesn’t start a dog fight.
• Fill out temperament test for new dogs and contact owners to fill them in how their dog did in daycare.
• For Petcare I ensured both dogs and cats were attended properly, wether they are old or aggressive.
• Help doctors hold down any aggressive patients.
• Ensured Hospital was picked up and clean, especially if a patient is injured so nothing gets spread to other animals or owners.
• Ensured to give patients correct medication/dose of medication.
• Update owners on any behavior. Aggression in daycare/kennel cough/limping/loose stool/vomiting etc.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.

Ensure the fitting room was clear of debris and trash while keeping the backroom organized. Unboxed products and ensured counts of product were correct as well and product not being damaged before moving product to the sales floor. Assisted the front ensuring customers received the correct change and correct product. Assisted customers when product was not tagged or incorrectly tagged.