Kylee Gregory
Los Alamitos,CA
Summary
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banquet Server
Old Ranch Country Club
05.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Server
Olive Garden
06.2023 - 03.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Receptionist
Sea Cliff Country Club
07.2020 - 05.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
No Degree - Business
Golden West College
Huntington Beach, CA05.2026
Skills
- Dining area maintenance
- Guest Relations
- Menu Memorization
- Food Running
- Customer Service
- Flexible Schedule
- Time Management
- Punctual and Reliable
Certification
ABC certification
Serve safe food handlers card
Timeline
Server
Olive Garden
06.2023 - 03.2024
Banquet Server
Old Ranch Country Club
05.2021 - Current
Receptionist
Sea Cliff Country Club
07.2020 - 05.2021
No Degree - Business
Golden West College
ABC certification
Serve safe food handlers card
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