Kylee Halbrook
Lexington,USA
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Receptionist
Easter Heat & Air
Stephenville, TX
06.2026 - Current
- Coordinated appointment scheduling for technicians, optimizing daily service routes and client satisfaction.
- Responded to customer inquiries via phone and email, providing accurate information and resolving issues promptly.
- Maintained organized filing systems for client records and service documentation, enhancing data retrieval efficiency.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Department Manager
Cavenders Boot City
Stephenville, TX
08.2025 - 05.2026
- Organized workflow, delegated tasks, and monitored performance to achieve goals.
- Maintained sales floor presence, greeted customers, answered questions, and assisted with purchases.
- Filled in for upper management, handling routine operations, and special projects with knowledgeable leadership.
- Developed and implemented departmental policies and procedures, resulting in improved efficiency.
Cashier
Coopers Country Store
Stephenville, TX
07.2023 - 08.2025
- Addressed customer questions and complaints.
- Worked with supervisory team to meet customer needs.
- Informed customers of promotions and special offers to increase sales.
- Kept clean, organized, and well-stocked checkout areas.
Cashier
Huntsville Farm Supply
Huntsville, TX
08.2022 - 04.2023
- Addressed customer questions and complaints.
- Worked with supervisory team to meet customer needs.
- Informed customers of promotions and special offers to increase sales.
- Kept clean, organized, and well-stocked checkout areas.
Education
Bachelors In Animal Science - Business
Tarleton State University
Stephenville, TX 08.2023 - 05.2026
Skills
- Hardworking
- Team leadership
- Staff management
- Relationship building and management
- Time management
- Customer service
- Scheduling
- Project management
- Customer engagement
Timeline
Receptionist
Easter Heat & Air
06.2026 - Current
Department Manager
Cavenders Boot City
08.2025 - 05.2026
Bachelors In Animal Science - Business
Tarleton State University
08.2023 - 05.2026
Cashier
Coopers Country Store
07.2023 - 08.2025
Cashier
Huntsville Farm Supply
08.2022 - 04.2023