Kylee Hazard
Palm Bay,FL
Summary
Dynamic and dedicated hard worker with over 4 years of experience delivering exceptional customer service in fast-paced restaurant environments. Proven ability to engage with guests, anticipate their needs, and ensure a memorable dining experience. Skilled in clear communication, conflict resolution, and multitasking, with a strong focus on creating positive, lasting impressions. Known for maintaining a professional and friendly demeanor under pressure, consistently receiving positive feedback from guests and colleagues alike. Committed to fostering a welcoming atmosphere and driving customer satisfaction through personalized service. Seeking to leverage expertise and passion for customer service in a role where guest experience is the top priority.
Overview
4
4
years of professional experience
Work History
The Broken Barrel Tavern
Kevin Mernard
03.2024 - Current
- Greet guests warmly and promptly, ensuring they feel welcomed and valued.
- Take accurate food and drink orders, offering menu suggestions and answering any questions about the menu.
- Provide exceptional customer service by addressing guests' needs in a friendly, professional manner.
- Deliver food and beverages in a timely manner, ensuring accuracy and quality.
- Ensure guests’ dining experience is positive by anticipating needs and responding to requests promptly.
- Handle cash and payment transactions accurately, following company policies for billing and tips.
- Collaborate with kitchen staff and fellow servers to ensure smooth and efficient service.
- Participate in team meetings and training sessions to continuously improve service skills and knowledge.
Chilis
Brinker International Inc.
09.2021 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Merritt Island High
Merritt Island, FL05-2017
Skills
- Exceptional Customer Service
- Strong Communication Skills
- Positive Attitude and Optimism
- Multitasking and Time Management
- Conflict Resolution and Problem-Solving
- Workplace training
- Adaptability and Flexibility
Timeline
The Broken Barrel Tavern
Kevin Mernard
03.2024 - Current
Chilis
Brinker International Inc.
09.2021 - 03.2024
High School Diploma -
Merritt Island High
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