Kylee Hernandez
Colorado Springs,CO
Summary
Shift Leader at McDonald's with a proven track record in team leadership and cash handling. Enhanced productivity through effective goal setting and training, while having a positive work environment. Skilled in problem-solving and communication, I successfully implemented workflow improvements that streamlined operations during peak hours. I started at 16 and became a shift leader September of 2025. I plan to make a future in social work to help children who don't have the resources, and will start college fall of 2026. I am also in the process of being CPR certified and first aid certified.
Overview
2
2
years of professional experience
Work History
Shift Leader
McDonald's
06.2023 - Current
- Supervised team members to ensure efficient service
- Trained new employees on safety protocols and customer service best practices.
- Monitored inventory and coordinated restocking efforts to minimize shortages.
- Implemented improvements in workflow processes, enhancing overall productivity during peak hours.
- Setting goal times for the employees giving them something to works towards!
- Handle fiances: Oversee cash drawers and prepare all cash deposits for end of my shift.
Education
High School Diploma -
Fountain Fort Carson
Fountain, COSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Goal setting and tracking
- Great communication and patient
Timeline
Shift Leader
McDonald's
06.2023 - Current
High School Diploma -
Fountain Fort Carson