Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylee Hicks

Summary

Resourceful Senior Specialist offering expertise in problem-solving, data analysis and vendor management. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

5
5
years of professional experience

Work History

HR Senior Specialist

NCR Voyix
10.2020 - Current
  • Administer Employee Stock Purchase Plan for employees internationally
  • Executive Compensation administration including annual, ad hoc and performance based RSU grants and vesting's
  • Streamlined internal processes for improved operational efficiency and cost savings.
  • Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
  • Streamlined benefits administration processes for improved efficiency and reduced errors.
  • Enhanced understanding of benefit offerings with effective communication materials and presentations.
  • Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.
  • Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
  • Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
  • Provided support during mergers or acquisitions by assisting in the integration of disparate benefits programs into a unified offering for all employees.
  • Coordinated wellness programs that contributed to healthier work environments and increased productivity levels among staff members.
  • Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
  • Partnered with vendors to provide employee training on various topics such as retirement planning or health management strategies, empowering staff members to make informed decisions about their personal wellbeing.
  • Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.

HR Benefits Intern

NCR
05.2019 - 08.2019
  • Provided assistants in writing procedure for both the 401(k) plan and Employee Stock Purchase Plan
  • Planned and coordinated the health & wellness program's weekly events
  • Updated and managed the benefits Human Resources intranet pages
  • Leadership and Involvement

Education

Bachelor of Business Administration - Business Management

Georgia College & State University
Milledgeville, GA
05.2020

Skills

  • Innovation Management
  • Industry Knowledge
  • Training and Development
  • Budget Management
  • Cross-functional Collaboration
  • Time Management
  • Vendor Management
  • Problem Solving
  • Data Analysis
  • Process Improvement
  • Benefits Explanation
  • Benefits Administration

Timeline

HR Senior Specialist

NCR Voyix
10.2020 - Current

HR Benefits Intern

NCR
05.2019 - 08.2019

Bachelor of Business Administration - Business Management

Georgia College & State University
Kylee Hicks