Kylee Hicks
Summary
Resourceful Senior Specialist offering expertise in problem-solving, data analysis and vendor management. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
5
5
years of professional experience
Work History
HR Senior Specialist
NCR Voyix
10.2020 - Current
- Administer Employee Stock Purchase Plan for employees internationally
- Executive Compensation administration including annual, ad hoc and performance based RSU grants and vesting's
- Streamlined internal processes for improved operational efficiency and cost savings.
- Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
- Streamlined benefits administration processes for improved efficiency and reduced errors.
- Enhanced understanding of benefit offerings with effective communication materials and presentations.
- Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
- Provided support during mergers or acquisitions by assisting in the integration of disparate benefits programs into a unified offering for all employees.
- Coordinated wellness programs that contributed to healthier work environments and increased productivity levels among staff members.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Partnered with vendors to provide employee training on various topics such as retirement planning or health management strategies, empowering staff members to make informed decisions about their personal wellbeing.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
HR Benefits Intern
NCR
05.2019 - 08.2019
- Provided assistants in writing procedure for both the 401(k) plan and Employee Stock Purchase Plan
- Planned and coordinated the health & wellness program's weekly events
- Updated and managed the benefits Human Resources intranet pages
- Leadership and Involvement
Education
Bachelor of Business Administration - Business Management
Georgia College & State University
Milledgeville, GA05.2020
Skills
- Innovation Management
- Industry Knowledge
- Training and Development
- Budget Management
- Cross-functional Collaboration
- Time Management
- Vendor Management
- Problem Solving
- Data Analysis
- Process Improvement
- Benefits Explanation
- Benefits Administration
Timeline
HR Senior Specialist
NCR Voyix
10.2020 - Current
HR Benefits Intern
NCR
05.2019 - 08.2019
Bachelor of Business Administration - Business Management
Georgia College & State University