Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylee Hieda

Corona,CA

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Honest

Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Overview

1
1
year of professional experience

Work History

Delivery Driver, Cashier

Graziano's Hair Salon
Corona, CA
08.2022 - 12.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded food in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Handled merchandise in accordance with product handling standards.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol products.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Used standardized recipes and other instructions to prepare food.
  • Replenished food items from inventory and rotated ingredients.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.

Education

High School Diploma -

Centennial High School
Corona, CA
06-2022

Bachelor of Arts - Biology

Norco College
Norco, CA

Skills

  • GPS Navigation
  • Goods Transport
  • Payment Processing
  • Payment Collection
  • Drawer Balancing
  • Cash Register Operation
  • Customer Service
  • Customer Assistance
  • ID Verification
  • Product Recommendations
  • Cash Handling
  • Currency Counting
  • Ordering and Stocking
  • Order Packaging
  • Product Knowledge
  • Time Management Skills
  • Cleaning and Sanitizing
  • Inventory Management
  • Written and Verbal Communication
  • Liquor Regulations and Compliance
  • Organizational Abilities
  • Food Handling
  • Surface Cleaning
  • Frying
  • Sanitation
  • Supply Restocking
  • Food Handler Certification
  • Positive and Professional
  • Focused and Disciplined
  • Cleaning and Organization
  • Knife Skills
  • Ingredient Inspection
  • Quality Assurance and Control
  • OSHA
  • Beverage Service
  • Food Running
  • Server Support
  • Safety Awareness
  • Professional Appearance
  • Menu Knowledge
  • Food Safety
  • Time Management
  • Workplace Safety
  • Sweeping and Mopping
  • Health and Safety Compliance
  • Supply Inventory Management
  • Polishing Surfaces
  • Sanitation Practices

Timeline

Delivery Driver, Cashier

Graziano's Hair Salon
08.2022 - 12.2023

High School Diploma -

Centennial High School

Bachelor of Arts - Biology

Norco College

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Kylee Hieda