Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kylee Hosford

Green River,Wyoming

Summary

Dynamic hospitality professional with extensive experience at Rolling Green Country Club, excelling in customer service and bar operations management. Proven leadership in training staff and enhancing guest satisfaction. Skilled in conflict resolution and inventory management, ensuring efficient operations and a welcoming environment. Committed to delivering exceptional experiences in fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender / Pro Shop Employee / Bar Manager

Rolling Green Country Club
Green River, Wy
03.2023 - Current
  • Greet guests, and provide prompt, courteous, and friendly customer services.
  • Collect fees, and inform players of course rules and regulations.
  • Bar Manager: hired, trained, and supervised ten bartenders and five shop employees.
  • Created staff schedules, and ensured adequate shift coverage.
  • Monitored and maintained inventory of alcohol, mixers, and supplies.
  • Ensured high-quality customer service and guest satisfaction.
  • Handled customer concerns and resolved issues promptly.
  • Managed cash handling, POS system, and nightly deposits.
  • Enforced liquor laws and ensured responsible alcohol service.

Special Education Aid

SWCSD #2
Green River, Wy
11.2021 - 05.2025
  • Supported students with diverse learning needs during classroom activities.
  • Help with classroom management and organization to ensure a productive environment.
  • Provide positive, nurturing guidance for students.
  • Assisted with physical, emotional, and personal academic needs of students
  • Assisted teachers in implementing individualized education plans for students.

Shake Maker / Waitress

Broadway Burger
Rock Springs, Wy
12.2019 - 08.2022
  • Maintained cleanliness and organization of the shake-making area throughout shifts.
  • Helped with To Go orders, occasionally waitressed.
  • Computer and cash-handling skills
  • Crafted milkshakes with various flavors and ingredients for customer satisfaction.
  • Provided excellent customer service by answering questions about menu items.

Barista

Deja Brew
Rock Springs, Wy
09.2020 - 11.2020
  • Assisted customers with menu selections and provided product knowledge.
  • Crafted specialty coffee drinks using various brewing techniques.
  • Maintained cleanliness and organization of the workstations.
  • Handled cash transactions accurately and balanced the register at shift end.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Barista

Stellar Coffee
Green River, WY
06.2017 - 08.2019
  • Trained new baristas on equipment use and customer service standards.
  • Handled cash transactions accurately and balanced the register at shift end.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Crafted specialty coffee drinks using various brewing techniques.
  • Maintained calm demeanor during high-volume periods and special events.

Auto Body Assistant

Franks Auto Body
Green River, WY
06.2015 - 08.2015
  • Prepped and detailed cars, labor-intensive work.
  • Assisted technicians with daily tasks and workflow management.
  • Communicated effectively with customers to address inquiries and concerns.

Education

Bachelors - Communications

University of Wyoming
Laramie, WY
09.2025

Associate of Arts - Communications

Western Wyoming Community College
Rock Springs, WY
05.2024

Skills

  • Customer service experience
  • Leadership skills
  • Time management abilities
  • Money management
  • Classroom management
  • Conflict resolution
  • Inventory management
  • Bar operations management
  • Patience
  • Hospitality service expertise

Certification

  • CPR Certification

References

Aaron Berman, Rolling Green Country Club

PGA Professional

(715) 892-5797

aberman07@pga.com

29 Country Club Rd, Green River, WY 82935

Matthew Mikkelsen, SWCSD #2

Lincoln Middle School Principal

(307) 872- 4400

matthew.mikkelsen@swcsd2.org

350 Monroe Ave, Green River, WY 82935

Timeline

Bartender / Pro Shop Employee / Bar Manager

Rolling Green Country Club
03.2023 - Current

Special Education Aid

SWCSD #2
11.2021 - 05.2025

Barista

Deja Brew
09.2020 - 11.2020

Shake Maker / Waitress

Broadway Burger
12.2019 - 08.2022

Barista

Stellar Coffee
06.2017 - 08.2019

Auto Body Assistant

Franks Auto Body
06.2015 - 08.2015

Bachelors - Communications

University of Wyoming

Associate of Arts - Communications

Western Wyoming Community College

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