Summary
Overview
Work History
Education
Skills
Timeline
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Kylee Jacobs

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR Assistant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Experienced Team Member

Alight Riverside
08.2021 - Current
  • Toured property with prospective tenants and provided information in regards to its key features.
  • Recruited new residents through website advertising and marketing.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Managed the property's social media to attract customers to the property. Succeeded in attracting a higher following and engagement.
  • Distributed flyers on campus to raise awareness of the property and attract more tenants.
  • Learned how to draft legal notices and scan payments into tenant accounts.
  • Inspected apartments for move-ins and move-outs to schedule maintenance, cleaners, and other services.
  • Closed the most contracts for the immediate move-ins and participating in selling out the property's preleasing.
  • Participated in three property turnovers.
  • Planned special events such as resident events and giveaways.
  • Addressed resident concerns and resolving them to the best of my abilities before escalation.
  • Performed audits to ensure correct information for management as well as the package system for residents.
  • Interviewed prospects interested in joining the team. Assisted in training them once hired.

Leasing Consultant

Grandmarc At University Village
02.2021 - 08.2021
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Assigned residents to units for bulk move-ins.
  • Logged packages into mail system.
  • Made files for residents and filed them away appropriately.
  • Organized and worked community events.
  • Closed the most contracts for the property's pre-lease efforts.

Starbucks Barista

Target
07.2020 - 02.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Bachelor of Science - Psychology

California State University, Fullerton
Fullerton, CA
12.2023

Skills

  • Training and Mentoring
  • Customer Service
  • Sales and Leasing Expertise
  • Phone and Email Etiquette
  • Lead Conversion
  • Fair Housing Policies
  • Complaint Resolution
  • Clear Communication
  • Teamwork and Collaboration
  • Computer Skills
  • Effective communication

Timeline

Experienced Team Member

Alight Riverside
08.2021 - Current

Leasing Consultant

Grandmarc At University Village
02.2021 - 08.2021

Starbucks Barista

Target
07.2020 - 02.2021

Bachelor of Science - Psychology

California State University, Fullerton

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Kylee Jacobs