Kylee Jumonville
Lafayette,LA
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Longhorn Steakhouse. Proven ability in cash handling and efficient service prioritization, consistently enhancing guest experiences. Recognized for a strong work ethic and commitment to cleanliness, contributing to team success and operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Janitorial Cleaner
Sky Craft
Lafayette, LA
10.2024 - Current
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.
- Used time management and efficient cleaning methods to meet deadlines.
- Demonstrated flexibility in working hours, accommodating special requests for after-hours cleanings or emergency situations.
- Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.
Server/ Host/Food Runner
Longhorn Steakhouse
Lafayette, LA
02.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Bartender
Dodge's Ice House/ Fire House
Church Point, LA/ Arnaudville, LA
05.2022 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Team Member
Chik-Fil-A
Lafayette, LA
07.2020 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor of Science - Business
South Louisiana Community College
Lafayette, LA12-2026
Skills
- Floor cleaning
- Surface sanitation
- Strong work ethic
- Exceptional customer service
- Cash handling
- Customer service
- Food running
- Service prioritization
- Table bussing
- Performance improvement
Timeline
Janitorial Cleaner
Sky Craft
10.2024 - Current
Server/ Host/Food Runner
Longhorn Steakhouse
02.2024 - 02.2025
Bartender
Dodge's Ice House/ Fire House
05.2022 - 09.2023
Team Member
Chik-Fil-A
07.2020 - 11.2021
Bachelor of Science - Business
South Louisiana Community College