Kylee Kobeszka
Highland,IN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
R-Bar and Grill
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Cultivated warm relationships with regular customers.
Crew Member
Red Mango
11.2021 - 09.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bills and process various forms of payment.
- Properly labeled and stored food and fresh ingredients in a cooler or freezer to optimize freshness.
Crew Member
Dairy Queen Grill & Chill
11.2020 - 03.2021
- Worked front counter, drive-thru, and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from the management team.
Education
High School Diploma -
Highland High School
Highland, IN05-2022
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Multitasking abilities
- Problem-solving skills
- Time management abilities
- Clear Communication
Timeline
Server
R-Bar and Grill
01.2023 - Current
Crew Member
Red Mango
11.2021 - 09.2022
Crew Member
Dairy Queen Grill & Chill
11.2020 - 03.2021
High School Diploma -
Highland High School