Kylee Kozik
Clearwater,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Documentation Specialist
Halkey Roberts
05.2023 - Current
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Learned and followed safety and emergency procedures.
- Reported failures, malfunctions or wear issues on equipment.
- Rotated among various workstations, performing work necessary to meet production needs.
- Inspected finished products to verify conformity to quality standards.
- Maintained production and quality documentation.
- Corrected inaccuracies through root cause analysis and performance report review.
- Maintained meticulous recordkeeping of production reports and work logs.
Administrative Assistant/Universal Banker
Achieva Credit Union
01.2022 - 05.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Set up new accounts and services for customers and explained important restrictions, benefits and requirements of each.
- Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
- Composed correspondence, reports and meeting notes.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Maintained accurate department and customer records.
- Coordinated appointments, meetings and conferences.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Responded to customer needs by answering questions and providing detailed information about different products and services.
- Built relationships with customers and community to establish long-term business growth.
- Developed and implemented account management plans to establish customer satisfaction.
Legal Assistant
State Attorney's Office 19th Judicial Circuit
12.2020 - 01.2022
- Handled telephone calls, meeting plans and conference organization requirements.
- Filed clients' legal documents in relevant courts for processing.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Drafted legal complaints, summonses and interrogatories.
- Followed risk and compliance policies and procedures to promote business activities.
- Recorded judicial decisions, legal articles and legal codes.
- Organized legal documents in company filing systems and databases.
- Created and updated case management and client account databases.
- Drafted motions, briefs and other legal documents.
Education
Associate of Arts -
St Petersburg College
Clearwater, FL12.2022
Skills
- Customer Service
- Self-Motivation
- Project Management
- Equipment Operation
- Problem-Solving
- Continuous Improvement
- Attention to Detail
- Deadline Adherence
- Safety Compliance
- Effective Communication
- Document Review
- Proficient in Microsoft Office
Certification
- CNP - Certified Notary Public
Timeline
Documentation Specialist
Halkey Roberts
05.2023 - Current
Administrative Assistant/Universal Banker
Achieva Credit Union
01.2022 - 05.2023
Legal Assistant
State Attorney's Office 19th Judicial Circuit
12.2020 - 01.2022
Associate of Arts -
St Petersburg College
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