Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
8
8
years of professional experience
Work History
Medication Aide
Walnut Village Assisted Living
Yankton, SD
02.2024 - Current
Demonstrated strong interpersonal skills when interacting with patients, families, and guests.
Acknowledged patient call lights in a timely fashion and effectively fulfilled their needs.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Assisted patients in ambulation and transfers using proper body mechanics.
Maintained accurate medication records for each patient.
Adhered strictly to established policies, procedures and protocols related to medication administration.
Observed patients for adverse reactions to medications or treatments.
Attended continuing education classes related to medication administration topics.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Supported basic needs of patients with limited physical abilities by dressing them properly, ensuring they were well-groomed, and assisting with feeding.
Worked collaboratively with healthcare team to coordinate patient care services.
Administered medications under supervision of a licensed nurse.
Provided emotional support to family members during difficult times.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Performed vital sign assessments, such as taking blood pressure and temperature.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Documented patient care services by charting in designated areas.
Ensured accurate tracking of medication supplies by conducting routine inventory checks.
Bartender
Dayhuff Interprise
Yankton, SD
08.2022 - Current
Greeted customers and provided excellent customer service.
Assisted in setting up the bar for service shift.
Participated in weekly team meetings to discuss goals and objectives set by management.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Stocked ice bins and coolers as needed throughout shift.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Resolved customer complaints in a professional manner.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Established positive and productive rapport with colleagues by employing effective communication skills.
Effectively monitored guests' liquor intake, upholding legal drinking guidelines to promote a safe environment.
Consistently sought out learning opportunities to enhance knowledge of industry developments.
Followed state guidelines for responsible alcohol service.
Maintained a strict adherence to age verification protocols by verifying identification cards for proof of age prior to serving alcohol beverages.
Provided training on drink preparation and upselling techniques for new bartenders.
Laboratory Clinic Assistant
PLS Scientific LLC
Sayre, OK
05.2019 - 12.2020
Managed incoming and outgoing correspondence via fax, email or mail services.
Answered phones promptly and responded to inquiries from patients, providers and staff members.
Coordinated with other departments regarding referrals, authorizations and pre-certifications as required.
Organized medical records, including filing, scanning and maintaining digital records in accordance with HIPAA regulations.
Processed payments received from patients or third party payers.
Prepared lab specimens for delivery to laboratory facilities.
Verified accuracy of billing codes before submission of claims.
Followed up on outstanding accounts receivables or unpaid claims.
Provided assistance to clinical staff as needed throughout the day.
Ordered supplies from vendors when necessary and tracked inventory levels.
Obtained authorization numbers from insurance companies for requested services.
Helped with administrative clinic work such as making appointments, answering telephone calls and greeting patients.
Arranged for prescribed laboratory tests, specialist referrals and diagnostic procedures.
Collected, labeled and stored laboratory specimens properly prior to testing.
Processed orders for medical supplies and lab equipment.
Clinical Assistant
Proximity Health Care LLC
Sayre, OK
05.2016 - 08.2018
Coordinated referrals between primary care providers and specialists as necessary.
Worked collaboratively with other healthcare professionals to provide quality care for patients.
Reviewed patient charts prior to appointments to ensure accuracy of information.
Filed claims electronically with insurance carriers according to established protocols.
Conducted follow-up calls to check on patient progress after treatments or surgeries.
Answered phones and responded to inquiries from patients or family members.
Assisted in scheduling appointments for patients in a timely manner.
Prepared documents for insurance companies regarding payment for services rendered.
Managed patient records, including medical history and test results.
Documented patient visits in Electronic Medical Record system.
Verified accuracy of billing codes before submission of claims.
Managed incoming and outgoing correspondence via fax, email or mail services.
Researched discrepancies related to insurance payments or coding issues.
Organized medical records, including filing, scanning and maintaining digital records in accordance with HIPAA regulations.
Kept examination rooms and smaller pod areas clean for new patients.
Education
Bachelor of Arts - Pre-Medicine
Mount Marty University
Yankton, SD
05-2024
Associate of Science -
Northern Oklahoma College
Enid, OK
05-2022
High School Diploma -
Cheyenne High School
Cheyenne, OK
05-2019
Skills
Prescription Verification
Health Education
Documentation and Recordkeeping
Attention to Detail
HIPAA Compliance Certification
Patient Observation
Electronic Health Records Management
Time management proficiency
Critical thinking abilities
Data Coding
Patient Examination
Healthcare Customer Service
Team motivation
Affiliations
Painting
Fishing
Reading
Hiking
Running
Music
Timeline
Medication Aide
Walnut Village Assisted Living
02.2024 - Current
Bartender
Dayhuff Interprise
08.2022 - Current
Laboratory Clinic Assistant
PLS Scientific LLC
05.2019 - 12.2020
Clinical Assistant
Proximity Health Care LLC
05.2016 - 08.2018
Bachelor of Arts - Pre-Medicine
Mount Marty University
Associate of Science -
Northern Oklahoma College
High School Diploma -
Cheyenne High School
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