Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kylee McFarland

Spring,TX

Summary

Proven customer service expert with a track record of excellence at Bass Pro Shop, adept at handling transactions and ensuring customer satisfaction. Demonstrates strong work ethic, reliability, and exceptional multitasking abilities. Skilled in both customer assistance and maintaining a clean environment, consistently meeting quality expectations without compromise.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Church Nursery Worker

The Brook Church
05.2020 - Current
  • Provided consistent childcare during church services, allowing parents to participate worry-free.
  • Provided support and guidance to children in conflict resolution.
  • Promoted a sense of community among church members by actively engaging with families during drop-off and pick-up times as well as at special events.
  • Boosted parent satisfaction by maintaining a clean, organized, and nurturing environment for children in the nursery.

Crew Member/Carhop Server

Sonic
04.2022 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Cashier (seasonal)

Bass Pro Shop
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Arts - Early Childhood Education

Lone Star- University Park
Houston
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Reliability and punctuality

Certification

Babysitting Certification- Klein VFD

Timeline

Cashier (seasonal)

Bass Pro Shop
09.2024 - Current

Crew Member/Carhop Server

Sonic
04.2022 - 08.2024

Church Nursery Worker

The Brook Church
05.2020 - Current

Associate of Arts - Early Childhood Education

Lone Star- University Park
Kylee McFarland