Kylee M Kenfield
Keizer,Or
Overview
15
15
years of professional experience
Work History
Deli Team Lead
Travel Center of America
03.2022 - 08.2025
- Supervised daily deli operations, ensuring food quality, safety, and customer satisfaction.
- Prepared and served meals for high-volume truck stop clientele.
- Trained, coached, and scheduled deli team members to maintain productivity and service standards.
- Managed inventory, placed orders, and ensured accurate stock rotation to minimize waste.
- Monitored food safety, sanitation, and compliance with health regulations.
- Assisted with hiring and onboarding new staff.
- Handled cash register operations, balanced tills, and oversaw accurate financial transactions.
- Maintained a clean, organized, and efficient work environment under demanding conditions.
Hotel Manager
Silverton Inn & Suites
01.2020 - 01.2022
- Maintained control of both payroll and schedule of all staff.
- Oversaw all the hotel's Daily operations.
- Maintained inventory rotation of product
- Assisted with recruitment and hiring of all staff and monitored their performance.
- Respond to all guest requests concerns and problems.
- Managed the front office, housekeeping and security of the facility.
- Enhanced partnerships with other companies.
- Responsible for all financial paperwork and processing payments for facility.
- Received and managed reservations made online and telephonically.
- Replenish all supplies in each room daily.
- Provided towels and trash exchange daily while maintaining and cleaning rooms.
Server/Bartender
310 Water Restaurant
01.2018 - 01.2020
- Delivered exceptional, friendly and fast paced service to all guests.
- Assist customers with dietary restrictions and food allergies to ensure they make appropriate selections.
- Appropriately suggested additional menu items to customers to increase restaurant sales.
- Accurately recorded orders and served in a timely manner to exceed all guests' expectations.
- Maintained cleansing of the restaurant and bar area.
- Collaborating with kitchen staff for prompt and correct delivery of orders.
- Operated cash register and cash handling
- Responsible for ensuring salad prep areas were cleaned and well stocked
- Prepare and service alcoholic beverages while maintaining a clean and sanitary bar area.
Server/Bartender
Red Robin Gourmet Burgers
01.2014 - 01.2016
- Outstanding customer service quality by actively listening and responding to customers' requests. Serving all their needs quickly.
- Worked effectively and efficiently in a very fast paced environment.
- Routinely cleaned table settings, table linens, glassware, and surrounding areas.
- Accepted payment and made change for customers.
- Responsible for all guest's alcoholic beverage orders while maintaining my section of bar patrons at the same time.
- Answer customer inquiries and resolve issues promptly and efficiently.
- Responsible for my own till, reconciling at the end of shift.
Supervising Sever
Elmers Restaurant Woodburn Oregon
01.2012 - 01.2013
- Greeted each guest and assisted their needs while performing great customer service.
- Serviced guests with their food and beverage requests, in a timely and professional manner.
- Organized and monitored workflow to ensure outstanding customer service.
- Trained new servers and floor staff on guest service expectations, safety procedures, proper food handling and restaurant protocols.
- Supervised both closing and opening duties.
- Responsible for acting on guest comments and resolution of concerns.
- Reconciled the cash drawers at the end of every shift.
- Reconciled all lottery machines at the end of night closing shift.
Food and beverage server
Elmers Restaurant Woodburn Oregon
01.2011 - 01.2012
- Greeted each guest and assisted their needs while performing great customer service.
- Serviced guests with their food and beverage requests, in a timely and professional manner.
- Organized and monitored workflow to ensure outstanding customer service.
- Trained new servers and floor staff on guest service expectations, safety procedures, proper food handling and restaurant protocols.
- Supervised both closing and opening duties.
- Responsible for acting on guest comments and resolution of concerns.
- Reconciled the cash drawers at the end of every shift.
- Reconciled all lottery machines at the end of night closing shift.
Education
High School Diploma -
Woodburn High School
01.2011
Skills
- Over 11 years of dedicated experience in customer service
- Proven ability to work effectively and efficiently in fast paced environments
- Strong and organized leadership skills
- Excellent interpersonal and communication skills
- Punctual and dedicated with strong attention to detail
- Ability to grasp new concepts and ideas
Timeline
Deli Team Lead
Travel Center of America
03.2022 - 08.2025
Hotel Manager
Silverton Inn & Suites
01.2020 - 01.2022
Server/Bartender
310 Water Restaurant
01.2018 - 01.2020
Server/Bartender
Red Robin Gourmet Burgers
01.2014 - 01.2016
Supervising Sever
Elmers Restaurant Woodburn Oregon
01.2012 - 01.2013
Food and beverage server
Elmers Restaurant Woodburn Oregon
01.2011 - 01.2012
High School Diploma -
Woodburn High School
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