Dedicated professional with strong problem-solving abilities and effective communication skills. Experienced in delivering exceptional customer service and fostering teamwork to enhance customer experiences and operational efficiency.
Overview
6
6
years of professional experience
Work History
Camp Counselor
St Mary Catholic Schools
Neenah
06.2025 - 08.2026
Developed engaging recreational programs that enhanced campers' social skills and teamwork.
Mentored junior counselors, fostering a collaborative environment and enhancing team performance.
Implemented behavior management strategies to promote positive interactions among campers.
Supervised daily activities and ensured safety protocols for campers.
Coordinated schedules and logistics for camp events, ensuring smooth operations and participant satisfaction.
Facilitated communication between parents and staff regarding camper progress and concerns.
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through a variety of camp activities.
Team Member
Target
Janesville, WI
01.2025 - 05.2026
Delivered exceptional customer service through effective communication and problem-solving.
Trained new team members on operational procedures and customer engagement techniques.
Managed product restocking and inventory control to ensure optimal store presentation.
Collaborated with team to implement promotional displays, enhancing merchandising strategies.
Assisted in maintaining clean and organized sales floor to improve shopping experience.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Crew Member
Culver's Restaurant
Beaver Dam
06.2020 - 08.2024
Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
Operated kitchen equipment and maintained cleanliness to ensure compliance with health and safety standards.
Assisted in training new crew members, fostering teamwork and efficient workflow within the team.
Prepared food items according to standardized recipes, ensuring consistency in quality and presentation.
Executed cash handling procedures accurately, maintaining accountability during peak service hours.
Collaborated with team members to streamline service processes, reducing wait times for customers.
Resolved customer complaints promptly, contributing to positive dining experiences and repeat business.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Kept food preparation area, equipment, and utensils clean and sanitary.
Cross-trained throughout the front end of the restaurant and the kitchen.