Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Kylee Parra

Kylee Parra

South Salt Lake,UT

Summary

Proven leader with a track record of enhancing customer satisfaction and expanding client bases. Specializes in relationship building and achieving significant growth. Skilled in negotiation and customer care, consistently exceeding sales targets through innovative solutions and strategic thinking.

Overview

6
6

Years of experience

Work History

Salesperson

CUTCO
06.2022 - 08.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Developed, maintained and utilized diverse client base.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.

Retail Sales Associate

H & M
05.2021 - 08.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Sales Associate

ZAGG
01.2020 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Cashier

Taco Bell
05.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Camp Counselor

Peterson Family Farm
05.2017 - 08.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Evaluated campers' progress and provided feedback to parents.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
  • Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
  • Implemented innovative ideas for theme days that increased overall participation rates and enthusiasm within the camp community.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Encouraged team performance to increase camaraderie, trust and rapport.
  • Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Provided constructive feedback on camper performance during end-of-session evaluations which helped inform future programming decisions.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Transported and escorted program participants to and from activities and on field trips.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Developed and monitored budgets for recreational activities.

Education

N/A - N/A

Entrada
Midvale, UT

N/A - Child Development

Jordan High School
Sandy, UT
05.2022

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Networking
  • Sales strategy development
  • Sales management
  • Sales Presentations
  • Negotiation
  • Complaint Handling
  • Up-selling
  • Cross-selling products and services
  • Customer Service
  • Client Service
  • Product and Service Sales
  • Customer Needs Assessment
  • Sales closing
  • Complex Problem-Solving
  • Network development
  • Strategy Development
  • Expense Reporting
  • Payment Handling
  • Processing payments
  • Point of sale operation
  • Food safety and sanitation

Languages

Spanish
Limited Working

Timeline

Salesperson

CUTCO
06.2022 - 08.2022

Retail Sales Associate

H & M
05.2021 - 08.2021

Cashier

Taco Bell
05.2020 - 09.2020

Sales Associate

ZAGG
01.2020 - 10.2020

Camp Counselor

Peterson Family Farm
05.2017 - 08.2019

N/A - N/A

Entrada

N/A - Child Development

Jordan High School

Similar Profiles

CREATE PROFILE
Kylee Parra