Kylee Pittman
Summary
Versatile, high performance leader with 4+ years of exceptional contributions, expanded functions, operations and organizational development. Self motivated administrator who consistently surpasses expectations with significant history of identifying and seizing opportunities. Background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office and Recruiting Administrator
Troon
01.2023 - Current
- Improved office efficiency by effectively managing internal communications and correspondence.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Enhanced candidate pool by developing and implementing comprehensive sourcing strategies.
- Assists with guests inquiries, answers incoming telephone calls, forwards calls to the appropriate party or takes a message.
- Provides clerical support that may include but not limited to: typing, copying/printing, expense reporting, composing routine correspondence, preparation of outgoing mail, scheduling, etc.
- Provided regular reports on key recruitment metrics, contributing valuable insights for strategic decision-making processes.
Referral and Authorization Specialist
Internal Medicine
08.2022 - 01.2023
- Processed and certified documents for accuracy and compliance with government regulations.
- Resolved discrepancies with client applications to verify eligibility.
- Correspond with insurance companies
- Refer patients to doctors/facilities in network with insurance
- Interviewed applicants and explained scope of different available benefits.
- Maintained data reports and update billing information
- Coordinate across medical departments
Administrative Assistant
Reel Trims LLC
01.2022 - 07.2022
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Handled multiple phone lines, filed checks and invoices and sending emails out to vendors
- Organizing and creating purchase orders on quickbooks
- Putting order acknowledgments into the system
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Front Desk Assistant
Massage Envy
02.2020 - 06.2021
- Collected room deposits, fees, and payments.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Answering phone calls and scheduling appointments
- Selling memberships and promoting wellness programs
- Filing paperwork
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Administrative Assistant
Blackstreet Enterprises LLC
04.2019 - 06.2020
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Conducted phone calls to potential clients and vendors
- FIling paperwork for all current and potential employees part of the company
- Inputting vendor invoices into quickbooks and monitoring due dates of approval
Education
Associate of Arts -
Indian River State College
Port Saint Lucie, FL01.2022
High School Diploma -
St Lucie West Centennial
Port Saint Lucie, FL05.2020
Skills
- Proficiency in Microsoft Word and Excel
- Background Checks
- Wages and salary
- Employment Recordkeeping
- Organizational Development
- Time management
- Multitasking
- Communication skills
- Problem solving
- Active listening
- Ability to work in high pressure and stressful situations
- Customer service skills
Certification
- Professional Development: Certified in Word, Excel and Powerpoint
- 2018CMAA (Certified Medical Administrative assistant)
Timeline
Office and Recruiting Administrator
Troon
01.2023 - Current
Referral and Authorization Specialist
Internal Medicine
08.2022 - 01.2023
Administrative Assistant
Reel Trims LLC
01.2022 - 07.2022
Front Desk Assistant
Massage Envy
02.2020 - 06.2021
Administrative Assistant
Blackstreet Enterprises LLC
04.2019 - 06.2020
Associate of Arts -
Indian River State College
High School Diploma -
St Lucie West Centennial
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