Kylee Ramsey
Atlanta
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Security Guard
All In One Security
10.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Phlebotomist
Uniontown Hospital
07.2024 - 08.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Cashier
Kwik Fill
03.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
Contact US
01.2021 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Human Services
Lincoln University
Lincoln University, PA05-2019
High School Diploma -
Laurel Highlands High School
Uniontown, PA06-2014
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Team leadership and supervision
- Experience with health aid care
- Collaborate with others in a team environment
- Resolve Customer Issues
- Microsoft 365 Office Suite
Timeline
Security Guard
All In One Security
10.2024 - Current
Phlebotomist
Uniontown Hospital
07.2024 - 08.2024
Cashier
Kwik Fill
03.2023 - 08.2024
Customer Service Representative
Contact US
01.2021 - 03.2023
Human Services
Lincoln University
High School Diploma -
Laurel Highlands High School
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