Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kylee Ranck

Kalamazoo,MI

Summary

Experienced hospitality manager with a strong desire to transition into the field of software engineering while concurrently pursuing a degree. Possessing a proven track record of effectively managing teams and delivering exceptional customer service in the fast-paced hospitality industry, and now eager to apply skills and knowledge to the dynamic world of software development. With a keen eye for detail, problem-solving abilities, and a passion for continuous learning, committed to leveraging diverse background and adaptability to contribute to innovative software solutions. Seeking opportunities to further develop technical skills and contribute to a collaborative team environment in the software engineering field.

Overview

10
10
years of professional experience

Work History

Store Manager

Starbucks
08.2023 - Current
  • thAs a Store Manager I am responsible for the following:
  • Ensuring a safe workplace for team and customers
  • Recruiting, hiring, training new partners
  • Inventory Management
  • Schedule writing and follow through adjustments as needed
  • Drive sales
  • Efficient problem solving skills
  • Weekly payroll
  • Upholding company standards
  • Being a team driven ambassador to my other partners

Stay at Home Mom

10.2021 - 08.2023
  • As a stay at home mom of two young children, I efficiently manage our household in many ways:
  • Maintain daily/weekly inventory of food, paper goods and other costs
  • Crisis management and problem solving
  • Coordination of schedules to ensure proper time management
  • Creating a fun/positive environment

General Manager

Morning Buns Bakeshop
12.2015 - 09.2021
  • As general manager of Morning Buns I am responsible for:
  • All production of pastries, cakes, and other baked goods
  • Taking and fulfilling all custom/catering orders
  • Employee write ups and termination
  • Weekly inventory and established/maintaining vendor relations
  • Establishing a positive and fun work environment
  • Maintaining health code standards daily
  • Ensured adequate staffing and recruitment to meet the needs of the business
  • Fielded telephone calls and complaints from clients
  • Provided guidance to staff members on new procedures and policies
  • Monitored financial activities such as labor and food cost
  • Coordinated maintenance of the facility

General Manager

Le Pain Quotidien
07.2015 - 09.2015
  • Managed all aspects of day to day operations of the cafe.
  • Conducted interviews, hiring, training and handled all employee write ups and terminations
  • Daily inventory and employee work schedule
  • Worked with vendors for orders and reconciled orders weekly
  • Weekly payroll
  • Maintained low labor costs, costs of goods, food waste, and p&l's

Assistant General Manager

Le Pain Quotidien
12.2014 - 07.2015
  • Train and orient new employees by creating training manuals for each position
  • Interview potential employees
  • Create weekly schedule/ handle weekly payroll
  • Create orders for various vendors daily, reconcile orders
  • Conduct weekly inventory
  • Maintain low labor cost, cost of goods, food waste, and daily vs weekly sales

General Manager

Le Pain Quotidien
06.2014 - 11.2014
  • Managed all aspects of day to day operations of the cafe.
  • Conducted interviews, hiring, training and handled all employee write ups and terminations
  • Daily inventory and employee work schedule
  • Worked with vendors for orders and reconciled orders weekly
  • Weekly payroll
  • Maintained low labor costs, costs of goods, food waste, and p&l's

Education

Bachelor's degree - Computer Science, concentration in Software Engineering

Southern New Hampshire University
Online
11.2025

Bachelor's degree - Hospitality Management

Culinary Institute of America
Hyde Park, NY
11.2012

Skills

  • Project management
  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Object-Oriented Programming

Personal Information

  • Title: Store Manager- Starbucks
  • Work Permit: Authorized to work in the US for any employer

Timeline

Store Manager

Starbucks
08.2023 - Current

Stay at Home Mom

10.2021 - 08.2023

General Manager

Morning Buns Bakeshop
12.2015 - 09.2021

General Manager

Le Pain Quotidien
07.2015 - 09.2015

Assistant General Manager

Le Pain Quotidien
12.2014 - 07.2015

General Manager

Le Pain Quotidien
06.2014 - 11.2014

Bachelor's degree - Computer Science, concentration in Software Engineering

Southern New Hampshire University

Bachelor's degree - Hospitality Management

Culinary Institute of America
Kylee Ranck