Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Server

Kylee Smith

North Grosvenor Dale,USA

Summary

Compassionate PCA recognized for ability to complete tasks efficiently and productively. Skilled in patient care, medication administration, and mobility assistance. Excel in communication, empathy, and patience, ensuring high-quality care and support for clients in various settings. Actively improving and developing interpersonal interactions as a server, where a calm, guest-centered demeanor is maintained.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Tavern in the square
Shrewsbury, US
01.2024 - Current
  • Provided excellent customer service in a fast-paced environment, strengthening communication and active listening skills that are essential for patient care.
  • Managed multiple tables and responsibilities simultaneously, demonstrating strong organizational skills, prioritization, and the ability to stay calm under pressure.
  • Collaborated with team members to deliver seamless service, reinforcing adaptability and teamwork, which are key in healthcare settings.
  • Maintained accuracy in taking and processing orders, practicing attention to detail, and minimizing errors, similar to safe medication administration.
  • Excelled in an allergy-friendly restaurant, taking note of guest allergies and ensuring the safety of all guests, as I would for my patients.
  • De-escalated conflicts and responded to customer needs with empathy and professionalism, reflecting the skills needed in patient and family interactions.
  • Upheld cleanliness and safety standards, reinforcing knowledge of infection control and safe practices.

Banquet Server

Thompson Speedway
Thompson, US
06.2022 - 08.2024
  • Provided exceptional service to guests during banquets and special events, ensuring a memorable dining experience.
  • Collaborated with the kitchen staff to ensure the timely delivery of food and beverages to banquet tables.
  • Trained new banquet servers on proper serving techniques and company procedures.
  • Coordinated with other staff members to ensure a smooth flow of service during banquets.

PCA Personal Care Assistant

Charlton Manor Rest Home
Charlton, US
06.2023 - 08.2023
  • Provided personalized care and assistance to patients, ensuring their comfort and well-being.
  • Assisted with daily activities such as bathing, dressing, grooming, and medication management.
  • Monitored vital signs, and reported any changes or concerns to the healthcare team.
  • Supported patients in mobility exercises, transfers, and ambulation to promote physical health.
  • Collaborated with nurses and doctors to provide comprehensive care plans tailored to each patient's needs.
  • Offered emotional support and companionship to patients during difficult times, or periods of isolation.

Education

Nursing (BSN) -

Worcester State University
Worcester, MA
06-2026

Skills

  • Organizational skills
  • Serving proficiency
  • Team collaboration
  • Reliability
  • Problem solving
  • Patient care
  • Vital signs monitoring
  • Medication management
  • Infection control
  • Attention to detail
  • Time management
  • Professional appearance
  • Multitasking and organization

Certification

  • TIPS, 08/01/24, 08/31/27
  • BLS Certification, 04/01/23, 04/30/25

References

References available upon request.

Timeline

Server

Tavern in the square
01.2024 - Current

PCA Personal Care Assistant

Charlton Manor Rest Home
06.2023 - 08.2023

Banquet Server

Thompson Speedway
06.2022 - 08.2024

Nursing (BSN) -

Worcester State University

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