Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KYLEE WAGEMAKER

Ventura,CA

Summary

Dynamic manager and analytical problem-solver with a proven track record in team building, leadership, and motivation. Expertise in fostering strong customer relations and cultivating meaningful partnerships that drive business success. Skilled in independent decision-making and sound judgment, consistently contributing to organizational growth and efficiency. Committed to leveraging training, monitoring, and morale-boosting strategies to enhance employee engagement and elevate overall performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive Team Leader

Target
11.2024 - Current
  • Led cross-functional teams to implement operational strategies enhancing store performance.
  • Trained and mentored team members, fostering a culture of continuous improvement and engagement.
  • Collaborated with senior management to develop strategic initiatives aligned with company goals.
  • Managed staffing levels of upwards of 50 team members effectively during peak periods, ensuring operational readiness and productivity.
  • Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
  • Built relationships with my 20 team members to encourage willingness to address concerns and issues.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Interviewed, recruited and trained new onboarding candidates.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Barista/Barista Trainer

Starbucks
09.2018 - 08.2024
  • Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Handled cash and processed payments accurately to avoid errors.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Assistant Store Manager

Express Clothing
01.2022 - 01.2023
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained a safe working environment by enforcing safety regulations.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Trained new employees on store policies, procedures and customer service standards.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Education

High School Diploma -

Buena High School
Ventura, CA
06.2018

Associate of Arts - Business Management And Accounting

Ventura College
Ventura, CA
06-2027

Skills

  • Inventory management
  • Employee training
  • Customer service
  • Scheduling management
  • Equipment maintenance
  • Team leadership
  • Cash handling
  • Time management
  • Order taking
  • Experience with payroll
  • Training and development
  • Customer relationships
  • Team development
  • Staffing

Certification

Accounting

Languages

English
Native or Bilingual

Timeline

Executive Team Leader

Target
11.2024 - Current

Assistant Store Manager

Express Clothing
01.2022 - 01.2023

Barista/Barista Trainer

Starbucks
09.2018 - 08.2024

High School Diploma -

Buena High School

Associate of Arts - Business Management And Accounting

Ventura College