Summary
Overview
Work History
Education
Skills
Timeline
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Kylee Wallace

Kylee Wallace

Modesto,CA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills honed at Round Table Pizza, Inc. Known for enhancing guest experiences through personalized service and effective problem-solving. Proven ability to multitask in fast-paced environments while maintaining cleanliness and safety standards, resulting in increased customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Server

Round Table Pizza, Inc
07.2022 - 10.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.

Education

Doctor Of Psychology - Psychology

Modesto Junior College
Modesto, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Team collaboration
  • Order accuracy
  • Supply restocking
  • Food safety practices
  • Performance improvement
  • Table bussing
  • Task prioritization
  • Table setting
  • Multitasking and organization
  • Food safety
  • Calm demeanor
  • Positive and professional

Timeline

Server

Round Table Pizza, Inc
07.2022 - 10.2025

Doctor Of Psychology - Psychology

Modesto Junior College
Kylee Wallace