Kylee Widner
Canton,GA
Summary
I graduated a year ago and decided to work at a Tea Parlor in Ball Ground, and have thoroughly enjoyed maintaining the pretty space and working with customers as come to celebrate birthdays, weddings, and babies. I enjoy working with pretty things, and the rewarding feeling of seeing someone admire the details of their event, whether it's the color scheme, patterns on a tea cup, the food, or the flower arrangements we sometimes do for our guests.
Overview
1
1
year of professional experience
Work History
Florist Assistant
Incarnation Anglican Church (IAC)
Canton, GA
05.2024 - Current
- I work with my church every other week to create two floral arrangements to decorate the altar during our church service.
Front of House Manager
The Grande Event Tea Parlor
Ball Ground, GA
06.2023 - 05.2024
- Organized seating arrangements for guests, ensuring maximum capacity of the restaurant was reached.
- Coordinated special events such as large parties, birthdays, anniversaries.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Maintained cash registers throughout shift and ensured accuracy of transactions.
- Managed reservations system including taking reservations over phone or online booking systems.
- Conducted regular inventory checks of stock levels in order to maintain adequate supply levels.
- Resolved customer complaints in a professional manner.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Assisted other wait staff members in times of heavy customer traffic.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted in delivering and setting out floral arrangements to a Wedding Reception for The Grande's floral company, called Petal's Edge.
Education
High School Diploma -
Homeschooled
Canton04-2023
Skills
- Service prioritization
- Training and coaching
- Restaurant Operations
- Customer Feedback Analysis
- Conflict Resolution
- Reservation Management
- Relationship Building
Timeline
Florist Assistant
Incarnation Anglican Church (IAC)
05.2024 - Current
Front of House Manager
The Grande Event Tea Parlor
06.2023 - 05.2024
High School Diploma -
Homeschooled
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