Summary
Work History
Education
Skills
Timeline
Generic

Kyleel Nelson

Newark,NJ

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Home Depot. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in seasonal plant care and teamwork, consistently maintaining organized displays and ensuring product availability.

Work History

Freezer Worker

Ahold USA
Jersey City, NJ
  • Operated pallet jacks and forklifts to transport frozen goods efficiently.
  • Maintained optimal inventory levels through regular stock checks and organization.
  • Ensured compliance with safety protocols while handling temperature-sensitive products.
  • Collaborated with team members to streamline freezer operations and improve workflow.

Garden Center Associate

Home Depot
Jersey City, NJ
2023 - 2024
  • Guided customers in selecting suitable plants and gardening supplies to enhance their gardening experience.
  • Operated cash register, processed transactions, and handled customer inquiries efficiently.
  • Maintained organized plant displays and ensured product availability on shelves.
  • Instructed customers on effective plant care, fertilization, and pest management strategies.
  • Facilitated inventory restocking and managed seasonal product transitions in collaboration with team members.

Security Officer

Securitas Security
Newark, NJ
2018 - 2019
  • Monitored premises through surveillance systems to detect and deter security breaches.
  • Conducted regular patrols of assigned areas to maintain a safe environment.
  • Responded to incidents and emergencies, ensuring swift action and reporting procedures were followed.
  • Collaborated with law enforcement during investigations, providing detailed reports and assistance as needed.
  • Maintained accurate logs of daily activities, incidents, and observations for record-keeping purposes.
  • Implemented access control measures to regulate entry points and enhance facility security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Sanitation Worker

Blue Apron
Bayonne, NJ
2017 - 2018
  • Maintained cleanliness and sanitation standards across production areas.
  • Operated cleaning equipment and tools safely and effectively.
  • Assisted in proper waste disposal procedures to promote environmental sustainability.
  • Collaborated with team members to optimize workflow efficiency during peak hours.

Warehouse Packer

Toys"R"Us
Newark, NJ
2014 - 2015
  • Packaged toys efficiently for shipment to ensure timely deliveries.
  • Operated packaging machinery and hand tools to maintain workflow.
  • Inspected products for quality assurance before packing.
  • Maintained clean and organized work area to promote safety standards.

Education

GED -

Essex County College
Newark, NJ

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Customer assistance
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Decision-making
  • Customer support
  • Professionalism
  • Seasonal plant care

Timeline

Freezer Worker

Ahold USA

Garden Center Associate

Home Depot
2023 - 2024

Security Officer

Securitas Security
2018 - 2019

Sanitation Worker

Blue Apron
2017 - 2018

Warehouse Packer

Toys"R"Us
2014 - 2015

GED -

Essex County College

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