Summary
Overview
Work History
Education
Skills
Timeline
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Kyleen Plumley

Glen Burnie,MD

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Makeup Artist

Self
01.2020 - 03.2024
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.

Certified Tanning Consultant

Palm Beach Tan
06.2022 - 03.2023
  • Utilized effective communication skills when interacting with both colleagues and clients in person or over the phone.
  • Developed strong relationships with clientele through consistent follow-up and genuine care for their tanning experience.
  • Assisted management with inventory control tasks, ensuring adequate stock levels of products at all times.
  • Ensured a safe tanning environment by strictly adhering to sanitization protocols and equipment maintenance procedures.
  • Increased customer satisfaction by providing personalized tanning consultations and recommendations.

Sales Associate

Victoria's Secret
08.2019 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Office Assistant

Waverly Construction
05.2017 - 01.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Dog Care Provider

Dog Caretaker, Dog Sanctuary
02.2016 - 08.2016
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Assisted with adoption process by providing information about animals to potential adopters.
  • Conducted adoption events to place shelter and foster animals into permanent homes.
  • Documented animals' weight, size and condition in computer system for review by senior staff.

Office Assistant

Fitness Parts Pro
07.2014 - 06.2016
  • Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
  • Utilized computer and job-related software to maintain and update filing, inventory, and database systems
  • Computed, record and proofread data and other information, such as records and reports
  • Maintained and updated filing, inventory, mailing and database systems, either manually or used computer
  • Communicated with customers, employees, and other individuals to answer questions, gave and explained information, take orders and address complaints
  • Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
  • Answered multi-line telephone system to direct calls and take messages
  • Scanned, faxed, and filed invoices and sales receipts.

Volunteer

Fearless Records
06.2010 - 07.2014
  • Coordinated with artists and management teams to ensure smooth backstage operations during concerts.
  • Assisted in post-event tasks including teardowns or clean-ups to ensure the venue remained in pristine condition for future concerts.
  • Partnered with band members to close venue at end of shows.
  • Managed merchandise sales, boosting revenue for both the venue and performing artists.

Volunteer

Holy Nativity Lutheran Church
06.2004 - 06.2007
  • Attended dedicated events to recruit volunteers and attract donors
  • Collaborated with staff teams to meet deadlines and raise money
  • Cleaned office spaces and removed waste to promote productivity and prevent accidents.

Education

MD - Business

Anne Arundel Community College
Arnold, MD
05.2022

Skills

  • Positive Attitude
  • Customer Service
  • Verbal Communication
  • File Organization
  • Mail handling
  • Appointment Scheduling
  • Professional and mature
  • Strong Problem Solver
  • Social media knowledge
  • Presentation Preparation
  • Event preparation
  • Team Bonding

Timeline

Certified Tanning Consultant

Palm Beach Tan
06.2022 - 03.2023

Makeup Artist

Self
01.2020 - 03.2024

Sales Associate

Victoria's Secret
08.2019 - 01.2020

Office Assistant

Waverly Construction
05.2017 - 01.2018

Dog Care Provider

Dog Caretaker, Dog Sanctuary
02.2016 - 08.2016

Office Assistant

Fitness Parts Pro
07.2014 - 06.2016

Volunteer

Fearless Records
06.2010 - 07.2014

Volunteer

Holy Nativity Lutheran Church
06.2004 - 06.2007

MD - Business

Anne Arundel Community College

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