Kylee Young
Paris
Summary
Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Stillhouse Rehabilitation & Healthcare Center
Paris, TX
07.2025 - Current
- Implemented infection control measures, contributing to improved health outcomes in the facility.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
Brentwood Terrace Healthcare and Rehabilitation Center
Paris, TX
06.2024 - 07.2025
- Assisted nursing staff with daily patient care and hygiene tasks, ensuring comfort and dignity.
- Monitored vital signs and reported changes to the nursing team for timely interventions.
- Maintained accurate patient records, documenting care activities and observations consistently.
- Monitored vital signs and reported changes to the nursing team for timely interventions
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Daycare Teacher
Tiny Town Daycare
Paris, TX
03.2023 - 05.2024
- Monitored classroom activities to ensure safety and compliance with health regulations.
- Organized educational activities that promoted cognitive skills and creativity among children.
- Streamlined daily routines, enhancing operational efficiency within the classroom setting.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Actively encouraged children to develop their communication, problem-solving, and social skills.
Customer Service Representative
Wash Masters Car Wash
Paris, TX
10.2021 - 02.2022
- Maintained detailed knowledge of products, enabling informed recommendations for upselling opportunities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Valero Gas Station
Powderly, TX
06.2019 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information to enhance service experience.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Supported inventory management by restocking shelves and monitoring stock levels.
- Implemented cash handling procedures to minimize discrepancies and enhance accuracy.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma -
North Lamar Highschool
Paris Tx05.2023
Skills
- Patient care
- Reliable team player
- Direct patient care
- Data entry
- Customer service
- Payment processing
- Customer assistance
- Work ethic and integrity
- Cash handling
- Cleaning and sanitizing
- Cash drawer balancing
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Timeline
Certified Nursing Assistant
Stillhouse Rehabilitation & Healthcare Center
07.2025 - Current
Certified Nursing Assistant
Brentwood Terrace Healthcare and Rehabilitation Center
06.2024 - 07.2025
Daycare Teacher
Tiny Town Daycare
03.2023 - 05.2024
Customer Service Representative
Wash Masters Car Wash
10.2021 - 02.2022
Cashier
Valero Gas Station
06.2019 - 08.2021
High School Diploma -
North Lamar Highschool