Summary
Overview
Work History
Skills
Timeline
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Kyle G. Hackenberg

Fullerton,CA

Summary

Proven leader with a track record of enhancing operational efficiency at Rubberite Cypress Sponge. Skilled in customer relationship building and problem-solving, achieving notable sales revenue increases. Demonstrates adaptability and a keen attention to detail, excelling in high-pressure environments. Expert in database management, significantly improving team productivity and client satisfaction.

Overview

18
18
years of professional experience

Work History

Inside Sales Specialist

Rubberite Cypress Sponge
03.2022 - Current

My primary responsibility at Rubberite is insides sales. Advising customers in their material requirements for each project, negotiating pricing, availability and lead times. I’ve developed strong client relationships both professionally and personally through communication, understanding their needs, and providing tailored sales solutions for 100+ customers. I have served as the ambassador for Rubberite at trade shows and meetings to help advertise new products that were still in R&D to our wide customer base. I also was responsible for running weekly reports for management and accounting on the status of materials and customers outstanding balances. I’ve implemented new internal systems to help all sales members to be more efficient in providing specialized material quotes.

Assistant Farrier

Self-employeed
10.2019 - 02.2022

As an assistant farrier I was in charge of keeping track and maintaining schedules for the team based on location and each client’s needs. This allowed me to demonstrate exceptional time management skills by effectively balancing multiple appointments and tasks while maintaining a high standard of service. I worked closely with veterinarians and supported the farrier in diagnosing and treating hoof-related issues to ensure the health and performance of the horses.

General Contractor

WLR Larson Development
10.2016 - 10.2019

Working as a general contractor I helped in hiring and oversaw subcontractors and resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions. Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality of each project. Our company established a reputation for delivering high-quality work consistently meeting or exceeding realtor and buyers expectations.

Director of Medical Records/Legal Assistant

Kiesel, Boucher & Larson LLP
06.2012 - 10.2016

With Kiesel Law I was in charge of secure transfer of dozens of patient records to other health care providers to support requests and authorizations. I worked on developing and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility for each attorney working on their case. Assisted counsel in preparing answers, providing documentation, and information for discovery request. I worked closely with our investor in going to locations to help provide additional research and photos of evidence and video interviews with clients. Each day facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.

Operations Manager

Rubberite Cypress Sponge
09.2006 - 05.2011

I relocated to open up both the Houston, TX and Columbus, OH new branches for Rubberite. I oversaw all the operations staff and kept employees compliant with company policies and procedures. Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them. As well oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Skills

  • Customer Relationship Building
  • Attention to Detail
  • Data Entry
  • Issue Resolution
  • Email and Phone Etiquette
  • Database Management
  • Problem-Solving
  • Time Management
  • Multitasking
  • Reliability
  • Organizational Skills
  • Adaptability and Flexibility

Timeline

Inside Sales Specialist

Rubberite Cypress Sponge
03.2022 - Current

Assistant Farrier

Self-employeed
10.2019 - 02.2022

General Contractor

WLR Larson Development
10.2016 - 10.2019

Director of Medical Records/Legal Assistant

Kiesel, Boucher & Larson LLP
06.2012 - 10.2016

Operations Manager

Rubberite Cypress Sponge
09.2006 - 05.2011
Kyle G. Hackenberg