Kyleigh Capparelli
Seguin,TX
Summary
Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
5
5
years of professional experience
Work History
Phlebotimist
Connally Memorial Medical Center
08.2022 - Current
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Waitress Supervisor
Capparelli's
07.2019 - 08.2022
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Team Leader
Tractor Supply
07.2021 - 01.2022
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Certificate - CPR/AED/First Aid
National CPR Foundation
01.2024
Certificate - Bloodborne Pathogens
National CPR Foundation
01.2024
Certificate - Phlebotomy
Texas School of Phlebotomy
San Antonio, TX09.2021
High School Diploma -
La Vernia High School
La Vernia, TX05.2021
Skills
- Team Supervision
- Mentoring
- Teamwork and Collaboration
- Team Motivation
- Paperwork Processing
- Patient Confidentiality
- Workload Balancing
Accomplishments
Appreciation letter from Connally Memorial Medical Center.
References
References available upon request.
Timeline
Phlebotimist
Connally Memorial Medical Center
08.2022 - Current
Team Leader
Tractor Supply
07.2021 - 01.2022
Waitress Supervisor
Capparelli's
07.2019 - 08.2022
Certificate - CPR/AED/First Aid
National CPR Foundation
Certificate - Bloodborne Pathogens
National CPR Foundation
Certificate - Phlebotomy
Texas School of Phlebotomy
High School Diploma -
La Vernia High School
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