Kyleigh Garner
Shelby Township,MI
Summary
Team Leads train new-hires, keep the staff on task, and delegate tasks in a timely manner. Highly experienced in leading the team and supervising associates.
Overview
3
3
years of professional experience
Work History
Team Lead
Panera Bread
12.2020 - Current
- Evaluates employee skills and knowledge regularly, train, and mentor individuals with lagging skills.
- Trains new team members by relaying information on company procedures and safety requirements.
- Coach team members in techniques necessary to complete job tasks.
- Work different stations to provide optimal coverage and meet production goals.
- Monitors team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Builds strong relationships with customers through positive attitude and attentive response.
- Establishes open and professional relationships with team members to achieve quick resolutions for various issues.
- Works with team to identify areas of improvement and devised solutions based on findings.
- Conducts training and mentors team members to promote productivity, accuracy, and commitment to friendly service.
Cashier
Yates Cider Mill
09.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
Education
Associate of General Studies - Psychology
Macomb Community College
Macomb, MI12.2023
High School Diploma -
Utica Eisenhower High School
Shelby Township, MI05.2022
Skills
- Job Assignments
- Delegating Work
- Rational Decision-Making
- Guest Satisfaction
- Customer Loyalty
- Time Management
Timeline
Team Lead
Panera Bread
12.2020 - Current
Cashier
Yates Cider Mill
09.2020 - 11.2020
Associate of General Studies - Psychology
Macomb Community College
High School Diploma -
Utica Eisenhower High School
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