Dynamic and organized professional with proven experience at East Hill Veterinary Hospital, excelling in front desk operations and appointment scheduling. Demonstrated strong verbal communication and data entry skills, enhancing client satisfaction and operational efficiency. Recognized for maintaining a welcoming environment and supporting team productivity through effective clerical support.
Overview
2
2
years of professional experience
Work History
Receptionist
East Hill Veterinary Hospital
06.2024 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Handled assignments independently with good judgement and critical thinking skills.
Fast Food Worker
Freddy's Frozen Custard & Steakburgers
09.2023 - 06.2024
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Collaborated with team members to quickly fill large orders and serve large parties.
Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Trained newly hired employees on routine tasks and customer service.
Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.