Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyleigh Macedo

Sanford

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant Apprentice

Martins Point
09.2024 - Current
  • Aided physicians in the diagnosis process by accurately recording patient symptoms and medical histories.
  • Promoted patient satisfaction by addressing concerns promptly, demonstrating empathy, and maintaining confidentiality at all times.
  • Ensured timely follow-up care for patients by coordinating with healthcare providers and tracking treatment plans.
  • Facilitated seamless transitions between appointments by efficiently preparing exam rooms for subsequent patients.
  • Maintained a clean and organized work area to facilitate efficient patient care delivery.
  • Contributed to a welcoming environment for patients through exceptional customer service and communication skills.
  • Assisted physicians in conducting thorough physical examinations, ensuring accurate documentation of patient health conditions.
  • Developed strong rapport with patients, fostering trust and open communication regarding their healthcare needs.
  • Supported diagnostic procedures by collecting laboratory specimens and preparing them for testing.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.

CNA

Maine Medical Center
05.2023 - 09.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Barista

Aroma Joes
02.2020 - 06.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.

Sales Associate

journeys
08.2019 - 01.2020
  • At journeys, i would mostly sell items, and also work in the back room, helping to organize the stock room

Education

Old Orchard Beach High School
Old Orchard Beach, ME
01.2025

Skills

  • Organizational Skills
  • Computer Operation
  • Strong communication skills
  • Vital signs monitoring
  • HIPAA compliance
  • Immunization administration
  • Maintaining confidentiality
  • Sterilization techniques
  • Adaptable to change
  • Medical terminology
  • First aid and CPR certified
  • Specimen collection and processing

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

Medical Assistant Apprentice

Martins Point
09.2024 - Current

CNA

Maine Medical Center
05.2023 - 09.2024

Barista

Aroma Joes
02.2020 - 06.2023

Sales Associate

journeys
08.2019 - 01.2020

Old Orchard Beach High School

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Kyleigh Macedo