Austin Mcafee
Denison
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals. Reliable employee seeking job position. Offering excellent communication and good judgment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Grill Cleaner
Sticky Bandits Grill Cleaning
09.2024 - Current
- Provided exceptional service by keeping grills in pristine condition throughout busy shifts, ensuring continuous operation without compromising quality.
- Completed detailed reports on each cleaned grill''s condition, allowing for better tracking of maintenance needs and schedules.
- Collaborated with management to develop new initiatives for maintaining a cleaner, more efficient kitchen environment.
- Enhanced grill performance with regular maintenance checks and promptly addressing any issues.
- Improved overall grill cleanliness by implementing a thorough cleaning schedule and using appropriate tools.
- Supported sustainability initiatives within the workplace through responsible use of resources during cleaning tasks.
- Assisted in inventory management by monitoring supplies of grill-cleaning materials, preventing shortages or waste.
Sales Representative
Bonnie Plants
01.2024 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Increased sales revenue by identifying and targeting high-potential accounts
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders
- Maintained positive relationships with customers using good communication and follow-through abilities
- Maximized sales through effective territory management and strategic route planning
- Immediately addressed problems with customers to promote speedy resolution
- Displayed products properly at customer sites and according to company specifications and policies
- Developed and implemented promotional strategies to boost sales and customer loyalty
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
- Provided excellent customer service, leading to high levels of customer retention and loyalty
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes
- Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Established strong relationships with clients, resulting in increased repeat business and referrals
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues
House Painter
Elite Painting & Epoxy Coatings
02.2022 - 01.2024
- Corrected surface imperfections by filling cracks, holes and joints
- Conducted final work check to assess quality and make corrections if necessary
- Primed and sealed surfaces to best support paint coats
- Applied caulk, putty and plaster to walls using correct techniques to achieve professional finishes
- Interacted with clients to report progress and verify timetable for completed work
- Achieved optimal adherence by washing, treating and sanding surfaces
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe work environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Offered friendly and efficient service to customers, handled challenging situations with ease
Property Preservation Specialist
J&J Maintenance And Preservation
07.2023 - 12.2023
- Kept properties in compliance with local, state and federal regulations
- Implemented and enforced policies and procedures to maintain properties to highest standards
- Conducted regular inspections of both interior and exterior of properties for damage
- Removed weeds, hazards, and debris from common pathways to improve usability
- Maintained grounds by trimming, weeding, and general clean-up
- Operated landscaping equipment with focus on safety and machine longevity
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
Route Sales Representative
UniFirst
01.2023 - 04.2023
- Maintained positive relationships with customers using good communication and follow-through abilities
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Displayed products properly at customer sites and according to company specifications and policies
- Collaborated with customers to identify needs and provided catered solutions
- Represented wide range of products and brands
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders
- Immediately addressed problems with customers to promote speedy resolution
- Developed and implemented promotional strategies to boost sales and customer loyalty
- Utilized route optimization software to plan and manage delivery routes
- Analyzed sales and customer data to identify buying trends and offer recommendations
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling
- Delivered orders to customers to drive full satisfaction
- Maintained positive relationships with customers to promote continued business opportunities
- Operated delivery vehicles safely and efficiently
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
- Developed strong customer base through efficient and reliable service
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor
- Completed daily pre- and post-trip vehicle inspections
- Communicated regularly with dispatcher for delivery route details and changes
- Stocked shelves and loaded orders to prepare deliveries
- Maintained records of sales and customer information to support accuracy
- Processed customer payments and kept accurate financial records
- Processed payments, made change, and provided receipts
- Assisted with sorting and organizing stockroom items
- Implemented policies and procedures across warehouse and shipping platforms
Education
High School Diploma -
Beacon of Hope
05.2018
Skills
- Reading Comprehension
- Painter Assistance
- Protective Equipment Knowledge
- Minor Repairs
- Safety Practices
- Customer Relations
- Company Guidelines
- Time Management
- Power Washer
- Proper Equipment Usage
- Site Cleanup
- Winterization Services
- Debris Removal
- Property Inspection
- Window Replacement
- Damage Assessment
- Tree Trimming
- Lock Changing
- Landscaping Services
- Property Maintenance
- Customer Service
- Sales Goals
- Product Displays
- Route Management
- Client Relations
- Product Distribution
- Product Presentation
- Sales Development
- Safe Driving
- Truck Loading
- Schedule Management
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Professionalism
- Written Communication
- Cleaning techniques
- Grill maintenance
Timeline
Grill Cleaner
Sticky Bandits Grill Cleaning
09.2024 - Current
Sales Representative
Bonnie Plants
01.2024 - 09.2024
Property Preservation Specialist
J&J Maintenance And Preservation
07.2023 - 12.2023
Route Sales Representative
UniFirst
01.2023 - 04.2023
House Painter
Elite Painting & Epoxy Coatings
02.2022 - 01.2024
High School Diploma -
Beacon of Hope
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