Kyleigh McCafferty
Holden,ME
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Line Cook/Customer Service Cashier
Pats Pizza Holden
06.2021 - 09.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Kept food areas clean according to food safety guidelines.
Bagger
Hannaford Supermarket
01.2020 - 06.2021
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Communicated with cashiers and customers to learn about bagging needs.
- Inspected items for defects and damage.
Education
No Degree - Psychology
University of Maine
Orono, ME04.2026
High School Diploma -
John Bapst Memorial High School
Bangor, ME06.2023
Skills
- Customer service
- Refund Handling
- Cash Register Operation
- Food Safety Certified
- Telephone Management
- Sweeping and Mopping
- Answering Customer Questions
- Customer Transactions
Timeline
Line Cook/Customer Service Cashier
Pats Pizza Holden
06.2021 - 09.2023
Bagger
Hannaford Supermarket
01.2020 - 06.2021
No Degree - Psychology
University of Maine
High School Diploma -
John Bapst Memorial High School
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