Diligent, organized and detail-oriented being with an open mind and a lot of curiosity. Proficient in communications, customer service, hospitality, content writing, social media, sales tactics and typing.
Overview
5
5
years of professional experience
Work History
Content Writer
Freelance
10.2021 - Current
Researched and developed engaging content for various digital platforms, including websites, blogs, social media, and email campaigns
Conducted thorough keyword research to identify trending topics and optimize content performance
Proofread and edited written materials for grammar, spelling, punctuation, clarity, consistency, style adherence, and overall quality assurance
Created engaging storytelling narratives that resonated with the target audience's emotions while effectively conveying key messages.
Budtender
Curaleaf
Saint Petersburg, FL
08.2023 - 06.2024
Maintained a thorough knowledge of different strains, edibles, concentrates, and other cannabis products to effectively educate customers
Operated cash register accurately for cash transactions while maintaining a high level of integrity
Handled customer inquiries, concerns, or complaints promptly and professionally to ensure customer satisfaction.
Dog Groomer Assistant
Woof Gang Bakery
Dunedin, FL
03.2021 - 04.2023
Performed nail trims, ear cleanings, and teeth brushing with precision and care
Prepared dogs for grooming by brushing out mats, tangles, and loose fur
Supported groomers in handling difficult or anxious dogs with patience and compassion
Managed appointment scheduling system to ensure efficient workflow throughout the day
Implemented proper restraint techniques when necessary to ensure the safety of all parties involved
Ensured timely completion of tasks while maintaining high-quality standards
Gained proficiency in identifying common skin and coat issues in dogs
Assisted with inventory management by tracking supplies such as shampoos, conditioners, brushes etc
Assisted professional dog groomers in providing grooming services to a variety of breeds.
Supervisor
Starbucks
Clearwater, FL
08.2019 - 04.2020
Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
Resolved customer complaints promptly and effectively, maintaining high levels of customer satisfaction
Scheduled shifts for cafe staff members while considering labor budget constraints
Monitored cash handling procedures to ensure accuracy and prevent discrepancies or theft
Collaborated with suppliers to negotiate favorable pricing terms for ingredients and supplies
Developed relationships with local vendors for sourcing fresh produce at competitive prices.