Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyleigh Tucker

Madison,AL

Summary

Results-oriented sales agent engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Engagement Specialist

FranklinCovey
10.2022 - Current
  • Resolved product or service problems by clarifying customer's complaint and determining root causes.
  • Partnered with service team members to identify risks, resource allocation requirements and needs for project success.
  • Identified opportunities for account growth based on knowledge of market trends and competition.
  • Provided exceptional customer service to existing accounts, ensuring client satisfaction and order renewal.

Insurance Sales Agent

AAA NCNU
08.2020 - 09.2022
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Followed up promptly with interested clients to close sales- meeting or exceeding monthly and annual goals.
  • Provided comprehensive product knowledge and guidance to help clients with product selection.

Insurance Sales Agent

SelectQuote
08.2018 - 07.2020
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Developed sales strategies to increase sales of insurance policies.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Developed strong referral network in community to raise awareness and increase sales opportunities.

Office Manager

One Ocean Research And Diving
07.2016 - 02.2018
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Bachelor of Arts - Communications

Colorado State University - Pueblo
Pueblo, CO

Skills

  • Conflict Mediation Abilities
  • New Business Opportunities
  • Billing Adjustments and Refunds
  • Payment Collection
  • Cross-Promote Products
  • Qualified Lead Generation
  • Quarterly Forecasting
  • Strategic Networking
  • Managing Operations and Efficiency
  • Client Correspondence

Certification

  • Licensed Health Producer - 2018 to present
  • Licensed Property and Casualty Producer - 2020 to present

Timeline

Client Engagement Specialist

FranklinCovey
10.2022 - Current

Insurance Sales Agent

AAA NCNU
08.2020 - 09.2022

Insurance Sales Agent

SelectQuote
08.2018 - 07.2020

Office Manager

One Ocean Research And Diving
07.2016 - 02.2018

Bachelor of Arts - Communications

Colorado State University - Pueblo
Kyleigh Tucker