Summary
Overview
Work History
Education
Skills
Timeline
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Kyleigh Williams

Munford,TN

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience

Work History

Manager

Burger King
01.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.

Pull Table Associate

B&H Electronics
02.2020 - 01.2022
  • Adhered to policy, productivity and quality standards with every call.
  • Completed research to resolve problems and escalated larger issues to management.
  • Maintained calm and professional demeanor in challenging circumstances.
  • Improved productivity by maximizing knowledge of available training materials.

Order Fulfillment Associate

Walmart
01.2018 - 03.2020
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Followed procedures at all times for personal and team safety.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Processed daily orders through multi-carrier manifest system.
  • Trained new associates on basic and advanced shipment procedures.
  • Followed procedures for control and distribution of completed products in line with shipment plans.
  • Followed SOPs to avoid mix-ups and damages to orders.

Education

High School Diploma -

Gateway Christian Schools
Ripley, TN
2017

Skills

  • Conflict Resolution Techniques
  • Cash Handling Expertise
  • Business Administration
  • Safety Awareness
  • Team Leadership
  • Retail Sales Customer Service

Timeline

Manager

Burger King
01.2023 - Current

Pull Table Associate

B&H Electronics
02.2020 - 01.2022

Order Fulfillment Associate

Walmart
01.2018 - 03.2020

High School Diploma -

Gateway Christian Schools

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Kyleigh Williams