Kyleisha Latimore
Phoenix,AZ
Summary
Acknowledged for elevating customer satisfaction through creative menu innovation and impactful training initiatives.
Overview
13
13
years of professional experience
Work History
Sous Chef
Global Ambassador Hotel
10.2023 - Current
- Streamlined food preparation and cooking processes for diverse menu items.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Monitored stock levels to facilitate effective inventory management.
- Collaborated with team members to ensure efficient service during peak hours.
Sous Chef
Culinary Dropout
03.2020 - 10.2023
- Executed food preparation and presentation for high-volume events, ensuring adherence to quality standards.
- Trained junior kitchen staff on best practices for safety and cooking efficiency.
- Optimized food costs by implementing effective portion control measures to minimize waste.
- Partnered with head chef in crafting innovative recipes featuring seasonal ingredients.
- Oversaw food preparation tasks during busy service times, guaranteeing prompt order fulfillment while upholding presentation standards.
Technical Support Representative
Asurion
03.2018 - 03.2021
- Ensured swift resolution of hardware and software support requests, achieving strong customer satisfaction.
- Improved system performance by diagnosing and resolving network connectivity issues.
- Worked alongside cross-functional teams to escalate complex problems for effective troubleshooting.
- Developed comprehensive user guides and training resources to facilitate customer product knowledge.
Assistant Food and Beverage Manager
VCS Canteen
04.2012 - 04.2018
- Oversaw daily operations to maintain high service standards and enhance guest satisfaction.
- Implemented training programs that boosted staff performance and overall efficiency.
- Optimized inventory management processes, minimizing waste and improving cost control.
- Managed special events and catering to ensure quality presentation and flawless execution.
- Implemented health and safety protocols, ensuring compliance with regulations while promoting a safe dining experience.
Education
No Degree - Criminal Justice
Antelope Valley College
Lancaster, CASkills
- Leadership in team and kitchen
- Food safety standards
- Inventory oversight
- Customer satisfaction
- Detail orientation
- Management of kitchen operations
Timeline
Sous Chef
Global Ambassador Hotel
10.2023 - Current
Sous Chef
Culinary Dropout
03.2020 - 10.2023
Technical Support Representative
Asurion
03.2018 - 03.2021
Assistant Food and Beverage Manager
VCS Canteen
04.2012 - 04.2018
No Degree - Criminal Justice
Antelope Valley College