Automotive technician with more than 20 years of experience in planning, executing and implementing automotive repair process. Capable of doing any work but strongest in electrical, computer diagnostics. While my strengths are in automotive repair I do have strong skills in customer service and interaction, shop management/team leader, work distribution, and parts ordering.
Overview
23
23
years of professional experience
Work History
Automotive Technician
Pedersen Toyota
Fort Collins, CO
07.2023 - Current
Typical dealership work.
Performed routine maintenance services such as oil changes and tire rotations.
Repaired automotive systems including brakes, transmissions, and engines.
Collaborated with team members to ensure timely completion of repairs.
Maintained a clean and organized workspace to promote safety standards.
Assisted customers with vehicle concerns and provided service recommendations.
Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
Automotive Technician
Import Specialists Auto Service & Repair
Fort Collins, CO
07.2020 - 06.2023
Performed heavy line mechanical repairs. I.E Transmission, clutch assembly, engine replacement.
Filled in for service writer/manager while he was out of office.
Conveyed troubleshooting diagnosis results to customer to ascertain repair plan.
Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
Worked on mostly Asian market vehicles.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Tested electronic components and computer controls with specialized devices.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Fleet Mechanic
Wild side 4x4
Estes Park, CO
06.2021 - 11.2022
Performed Repairs to tour trucks which included basic and advanced repairs to keep trucks safe and usable for tours.
Minor welding repairs to frames.
Communicated with office on which vehicles needed to by taken off tour to repair and how long vehicle would be down.
Ordered parts necessary to perform repairs.
Installation of aftermarket lights, stereos and communication radios.
Organization and inventory of parts.
Kept detailed records of repairs, labor involved and parts used.
Filed records with state as part of performing vehicle safety inspections.
Automotive Technician
Performance Tune Auto Repair
Fort Collins , CO
06.2019 - 07.2020
Experienced with Shopware shop management software.
Alldata website experience.
Gained experience on a wide variety of domestic brand vehicles.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Evaluated, repaired and aligned vehicle suspensions.
Troubleshot faults and devised successful solutions in a self-directed manner.
Performed engine,brakes, transmission and drivetrain repairs on all domestic and japanese makes and models.
Performed heavy line work such as removal of transmissions
Performed in depth electrical and computer diagnostics.
Automotive Technician
Spradley Barr Toyota
Laramie, Wyoming
6 2018 - 05.2019
Typical Toyota dealership work.
Recalls.
Electrical.
Small amounts of heavy line.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Evaluated, repaired and aligned vehicle suspensions.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Most time I spent at this dealership was doing recalls.
Automotive Technician, Team Leader
Snowy Range Dodge
Laramie, WY
03.2018 - 06.2018
Gained knowledge of the Dodge brand
Gained knowledge on Dodge wi-tech and drb3 scan tools
Electrical and computer diagnostics
Work distribution/dispatcher
Some service writer experience
Customer service and interaction
Team leader
Assistant shop foreman
Automotive Technician
Toyota of Laramie
Laramie, WY
10.2017 - 03.2018
I worked Toyota of Laramie for only about 5 months. I left due to lack of work and better opportunity.
Automotive Technician
Toyota of Midland
Midland, TX
11.2005 - 11.2017
I started with Toyota of Midland in 2005. My original position was lube/maintenance tech. Eventually working my way up to line tech. Left the dealership around 2011 to work at an independent shop to gain knowledge of other makes. I worked for Toyota of Midland again from 2015 to 2017.
Started as lube/maintenance tech and worked my way up through toyota certification program, eventually reaching expert level Toyota tech.
Line tech.
Electrical and computer diagnostic.
Accessory installation.
Heavy line.
Automotive Technician
Lithia Toyota
Odessa, TX
01.2013 - 01.2016
I worked for Lithia toyota for a total of 4 years. There I gained experience in work distribution along with strengthening my automotive diagnostics skills.
Electrical and computer diagnostics.
Heavy line.
Accessory installation.
Automotive Technician
Boudreau's Auto
Midland, TX
01.2010 - 05.2010
I worked for James Boudreau for a short period in 2011. There I gained knowledge of some other makes.
Shop management.
Customer service and interaction.
Ordering parts.
Shift Manager
Pizza Hut
Midland , TX
11.2002 - 11.2005
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Managed schedules, accepted time off requests and found coverage for shifts.
Generated reports to assess performance and make adjustments.
Documented receipts, employee hours and inventory movements.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Education
Expert level Toyota tech - ID Number 104244718896
University of Toyota
Skills
In depth understanding of customer care from beginning to end
Automotive Technician at Airlie Auto and Mechanical Repairs, Airlie Beach QueeenslandAutomotive Technician at Airlie Auto and Mechanical Repairs, Airlie Beach Queeensland