Kyle Murray

• Selected and gathered grocery items for customer orders efficiently.
• Communicated with customers to clarify order preferences and substitutions.
• Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
• Navigated stores quickly to fulfill orders while adhering to store policies.
• Collaborated with store staff to resolve product availability issues promptly.
• Delivered groceries on time according to company standards for customer satisfaction.

• Operated cash register, collected payments, and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained relationships with peers and upper management to drive team success.
• Reviewed files, recordings and other documents to obtain information to respond to requests.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Answered incoming telephone calls to provide store, products, and services information.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Handled merchandise in accordance with product handling standards.
• Answered customer questions regarding shipments.
• Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
• Processed payments by accepting cash, checks and credit card payments.
• Directed and balanced loads to reduce on-road incidents.
• Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.

• Received and distributed incoming materials to designated areas.
• Inspected materials for any damages or defects upon receipt.
• Maintained accurate inventory records of all received items.
• Organized warehouse shelves, racks, and bins for proper storage of materials.
• Loaded and unloaded trucks with appropriate material handling equipment.
• Verified accuracy of shipments against purchase orders and invoices.
• Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
• Operated forklift in a safe manner to move large shipments within the facility.

• Organized warehouse inventory according to warehouse plan.
• Managed warehouse receiving, storing and shipping.
• Protected company inventory by maintaining and organizing storage areas.
• Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
• Utilized forklift to move inventory items.

• Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.
• Conducted over hundreds of repairs on diverse flooring types.
• Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.
• Cut and installed padding to specified dimensions while strictly following company methods.
• Measured floor area to be carpeted and estimated required materials.
• Used adhesive to join seam edges where necessary.
• Measured, marked and cut carpeting to size with carpet knife.
• Performed quality installations quickly and accurately while adhering to highest standards in customer service.
• Formed smooth flooring foundations by installing plywood or Masonite over support structures.
• Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
• Evaluated sites to determine traffic patterns and select optimal seam locations.
• Removed excess cement and flooring materials to form tight joints and attractive finishes.
• Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
• Installed shock-absorbing, sound-deadening or decorative coverings to floors, walls and cabinets with strict adherence to project specifications in order to meet design objectives.
• Inspected surface to be covered to verify adequate support structures and dryness.

• Measured out chemicals like ammonia and chlorine for use in disinfecting water
• Collected samples to assess water quality, including tests for pH, hardness and sediment levels
• Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs

• Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems
• Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs
• Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards
• Evaluated systems in use to uncover problems, complete maintenance and recommend solutions
• Cleaned walkways and building areas and disposed of debris and trash to keep walkways clear for personnel and visitors
• Fixed building systems and structural components using professional finishes

• Maneuvered forklift over and around loaded pallets, boxes and other materials.
• Unloaded incoming items from trucks and rail cars and transported materials to staging area.
• Divided and sorted product shipments received using account information and shipping labels.
• Examined empty pallets for damage and moved pallets to proper storage areas.
• Relocated goods from dock area to appropriate storage locations.
• Used equipment such as loaders, hand trucks, forklifts and cranes safely.

Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.

Loaded equipment on trailer. Drove to job location, unloaded trailer and set up containment for job.