SUMMARY
Overview
Work History
Education
Skills
Timeline

Kylen Mays

Kraft Heinz
Overland Park,KS
5
years of professional experience

Experienced with operating and maintaining packaging machinery efficiently. Utilizes troubleshooting skills to quickly resolve mechanical issues, ensuring minimal production delays. Knowledge of safety protocols and quality control measures to maintain high production standards.

Work History

Machine Operator Technician

4 Months
Kraft Heinz | 04.2026 - Current
  • Operated machinery to ensure efficient production processes and quality standards.
  • Monitored equipment performance, identifying issues and implementing corrective actions.
  • Conducted routine maintenance on machines to minimize downtime and enhance reliability.
  • Collaborated with team members to optimize workflow and increase productivity levels.

Packaging Machine Operator

2 Years 6 Months
Quaker Oats | 05.2023 - 11.2025
  • Operated and maintained high-speed packaging machinery to ensure efficient production flows.
  • Monitored equipment performance, identifying and resolving issues to minimize downtime.
  • Trained new operators on machine functions, safety protocols, and quality standards.
  • Implemented process improvements that enhanced packaging accuracy and reduced waste.
  • Assisted in troubleshooting mechanical failures, coordinating repairs with maintenance teams.
  • Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
  • Executed comprehensive quality checks on finished packaged goods to verify compliance with company and industry standards, preventing distribution of non-conforming products.

Team Lead - Technical Troubleshooting & Inventory

1 Year 3 Months
Amazon | 12.2021 - 03.2023
  • Lead a team of associates, ensuring smooth warehouse operations.
  • Troubleshoot and maintain Dolphin handheld devices used for inventory tracking and shipment processing.
  • Audit inventory and resolve discrepancies to optimize warehouse efficiency.
  • Train team members on device usage, inventory tracking systems, and best practices.

Education

No Degree

Fort Hays State University | Hays, KS | 04.2026

High School Diploma

Shawnee Mission North West High School | Shawnee, KS | 05.2020
early graduate

Skills

Device Troubleshooting (Dolphins
Smartphones
QR Codes)
Inventory Auditing & Management
Shipping & Logistics
Technology Team Leadership & Training
Microsoft Office Suite (Word
Excel
Outlook)
Basic Networking & Computer Hardware Knowledge
Problem Solving & Process Optimization

Timeline

Machine Operator Technician

Kraft Heinz
04.2026 - CurrentRead More

Packaging Machine Operator

Quaker Oats
05.2023 - 11.2025Read More

Team Lead - Technical Troubleshooting & Inventory

Amazon
12.2021 - 03.2023Read More

Shawnee Mission North West High School

High School Diploma
Read More

Fort Hays State University

No Degree
Read More
Kylen Mays