Kyle Parker

• Founded and successfully built a staffing and consulting agency providing event staffing, temporary and temp-to-perm staffing, direct job placement, HR services, payroll services, workers’ compensation coverage, and business consulting
• Delivered customized staffing and consulting solutions, achieving an 95%+ client retention rate and consistent revenue growth
• Built client relationships across various industries, placing over 500 staff annually and advising on business operations.
• Provided business consulting services, optimizing client workflows, organizational structures, and strategic planning
• Developed marketing and sales strategies to expand throughout US

• Successfully built and trained commission based sales team to help grow client base

• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members

• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

• Oversaw operations of two restaurants and a fish market, managing 110 employees in a high-volume environment
• Conducted training programs and meetings, improving guest satisfaction and increasing return customers
• Implemented more efficient quality control systems, reducing waste and boosting efficiency
• Resolved guest issues, maintaining brand reputation and fostering repeat business
• Collaborated on marketing initiatives, increasing annual revenue through promotions and events
• Ensured compliance with health, safety, and labor regulations

• Executed weekly on hand inventories and calculated COGS

• Led a team in direct-to-consumer sales, driving revenue through in-person product promotions and customer engagement in retail settings such as Costco, Sam's Club, BJ's and other big box retailers
• Developed and executed sales strategies for retail campaigns, increasing customer acquisition and brand visibility across South Florida
• Trained and coached sales representatives, improving team performance and consistently achieving sales targets.
• Analyzed sales metrics and consumer trends to optimize campaigns and enhance promotional outcomes

• Live demoed new products in store for over 100 people at a time in larger retail stores

• Managed, transported and stored inventory

• Mentored new hires, providing guidance to ensure their successful integration into the team
• Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction
• Trained and supervised team of customer service representatives in providing quality service to customers
• Enhanced customer satisfaction by promptly resolving issues and addressing concerns
• Coordinated cross-functional teams to deliver exceptional customer service in a fast-paced environment
• Enhanced team morale and reduced turnover by implementing regular feedback sessions and recognizing outstanding performances
• Implemented customer feedback system, enabling team to quickly adapt to customer needs and expectations
• Counted all cash drawers, made nightly deposit drops,balanced and settled CC batches