Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Kyler Buchanan

San Diego,USA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

District Manager

Buffalo Wild Wings
02.2018 - Current
  • Lead district-wide operations, ensuring high standards for quality, compliance, and safety
  • Conduct audits and performance evaluations to maintain operational excellence
  • Collaborate with General Managers to uphold brand integrity, improve guest experiences, and develop staff
  • Direct financial planning and analysis for all restaurants, ensuring P&L targets are met
  • Drive recruitment, training, and retention strategies, fostering internal leadership development
  • Champion local marketing initiatives, aligning with company values of integrity, respect, and community

Training General Manager

Buffalo Wild Wings
01.2015 - 02.2018
  • Directed operations and team performance in alignment with corporate goals
  • Managed financial health of the sports bar, optimizing resource allocation and profitability
  • Designed and implemented sales strategies to increase revenue and customer engagement
  • Mentored management teams, fostering a culture of continuous improvement and training

Assistant General Manager

Rainforest Café
06.2013 - 10.2014
  • Co-managed daily operations, ensuring a seamless guest experience
  • Oversaw recruitment, training, and performance of over 120 employees across multiple departments
  • Managed financial projections and reporting, ensuring operational efficiency

General Manager

Romano’s Macaroni Grill
02.2010 - 10.2013
  • Led all aspects of restaurant operations, focusing on enhancing the guest experience and managing costs
  • Increased guest traffic by partnering with local schools and organizations
  • Consistently exceeded labor and food cost targets, achieving profitability goals

Kitchen Manager

Chili’s
07.2008 - 09.2010
  • Oversaw food preparation, storage, and presentation, ensuring compliance with company standards
  • Developed inventory management systems to streamline ordering processes and control costs
  • Trained and retained kitchen staff, improving team efficiency and reducing turnover

Education

Business / Commerce -

Linfield College
McMinnville, OR
06.1998

High School Diploma -

Saint Paul’s Preparatory Academy
Phoenix, AZ
06.1996

Skills

  • Multi-unit Management
  • Operations Oversight
  • P&L Management
  • Compliance & Auditing
  • Recruitment & Talent Development
  • Team Leadership & Coaching
  • Strategic Planning & Execution
  • Customer Experience Enhancement
  • Local Marketing Strategies
  • Microsoft Office
  • Aloha POS
  • NCR Menu-link
  • Alta Metrics
  • Leadership skills
  • Recruiting and Hiring
  • Strategic Planning
  • Customer Service
  • Training and coaching
  • Goal Setting and Performance Metrics
  • Attention to Detail

Certification

  • ServSafe Food Protection Manager, 02/01/17, 02/01/22
  • ServSafe Alcohol, 02/01/19, 02/01/21

Assessments

  • Management & Leadership Skills: Planning & Execution, Highly Proficient, 10/01/19
  • Supervisory Skills: Directing Others, Expert, 10/01/19

Timeline

District Manager

Buffalo Wild Wings
02.2018 - Current

Training General Manager

Buffalo Wild Wings
01.2015 - 02.2018

Assistant General Manager

Rainforest Café
06.2013 - 10.2014

General Manager

Romano’s Macaroni Grill
02.2010 - 10.2013

Kitchen Manager

Chili’s
07.2008 - 09.2010

Business / Commerce -

Linfield College

High School Diploma -

Saint Paul’s Preparatory Academy

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Kyler Buchanan