Kyler Campbell
Houston,TX
Summary
Adaptability and detail- oriented professional with experience in operations coordination, team supervision, customer service and process improvement in fast- paced, high- volume environments. Skilled in communication, scheduling, client relations, and workflow optimization. Eager to transition these strengths into administrative, operations, or client- facing roles outside of the service industry.
Overview
3
3
years of professional experience
Work History
Hostess/Waitress Trainer
Josephine's Gulf Coast Traditions
01.2024 - Current
- Increased sales revenue by recommending premium product offerings and tailored service options to enhance client experience.
- Managed scheduling systems (OpenTable) to optimize seating, reduce wait times, and improve operational flow.
- Supervised and trained a staff of 5-10 employees, fostering teamwork and maintaining performance in high- volume conditions.
- Coordinated logistics for reservations, seating arrangements, and customer flow, ensuring efficiency.
- Acted as a liaison between staff and management, compiling feedback, resolving issues, and suggesting process improvements.
Event Services Associate
South Shore Harbor Resort and Conference Center
04.2023 - 01.2024
- Handled transactions and managed guest relations during large- scale events of 500+ attendees.
- Coordinated event setup and breakdown to meet tight deadlines and operational standards.
- Ensured compliance with event policies and guest expectations.
- Collaborated effectively with cross- functional teams to deliver seamless event execution.
Event Associate/Banquet Bartender
Battleground Golf Course
11.2022 - 04.2023
- Prepared and served custom beverages to meet client preferences.
- Managed inventory levels to support ongoing operations and reduce waste.
- Maintained high performance during peak hours and high- pressure situations.
Education
Deer Park High Scool
Deer Park, TXSkills
Operations and Workflow Management- Client Relations & Customer Service- Staff Training & Supervision- Scheduling & Reservation Systems ( OpenTable, Point-of-Sales, Resy)- Event Planning & Coordination- Problem Solving & Adaptability- Effective Communication
Timeline
Hostess/Waitress Trainer
Josephine's Gulf Coast Traditions
01.2024 - Current
Event Services Associate
South Shore Harbor Resort and Conference Center
04.2023 - 01.2024
Event Associate/Banquet Bartender
Battleground Golf Course
11.2022 - 04.2023
Deer Park High Scool
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